GreenTree Extended Stay Eagle/Vail Valley

Clean place, better than expected.

From other reviews I was nervous about booking this place, but The employees were very friendly and the place was clean! we did not have any issues. The room was nice too! We very much enjoyed our stay here!

Staff was very helpful!

This property is an obvious home for many, which I'm sure is good for the many large contractors in the area. But!! The rooms are filthy... I opened the door and first thing I saw was junk all over the floor. The fridge and Freezer hadn't been wiped out, chips on the floor under the fridge and table was only partly wiped. The smell was like a smoker had been there. The bathroom... where do I start? Toilet had crap up along the inside of the bowl, and outside hadn't been wiped for ages. Bathtub/Shower had visible black mold along the edge and the light switches were grimy. The bed had been made backwards, with the comforter first and the sheet on top... which we didn't realize until we got too hot and tried to throw the comforter off and just use the sheet! The room above us had someone walking all over throughout the night and someone with a very squeeky cart walked the hallway at 4 am, and then started vacuuming at one end. So obviously a cleaning staff. There was very little food stocked in their snack bar area, just drinks and the gal who checked us in had very little to give as information for helping make our stay easier. Since there are small kitchenettes, I would have expected more options to buy and then cook in our kitchen. But, after seeing how dirty everything was, we touched as little as we could and left ASAP in the morning.

I really like this this place. And I understand right now they don’t have amenities because the situation of covid

Market place store shelves were literally empty with most items out of stock. The room key had to be reprogrammed twice...it didn't work on the side door and stopped working about ten minutes before the 11AM checkout time. Housekeeping also knocked at about 9AM and opened door while we were still in room. Did same thing with neighbor across hall, who complained by asking what was checkout time.

I walked in to check in- staff member didn’t have a mask on when he came from the front hall. He walked around looking in cabinets for a mask. Left and then finally came back putting one on. Kitchenette was great to have. Bottom drawer of the refrigerator hand food particles still in it, the floor didn’t look like it had really been vacuumed. I found a kids pencil grip just sitting on the floor and then found a fake eyelash stuck to the bottom of my sock. Yuk! The ceiling in the bathroom had numerous moldy spots and dirt was caked up in the corners on the floor around the tub. The TV didn’t work. The nice gentleman (different staff member) came in to try to fix it but it was getting too late and we were tired. When checking in, the man said there would be to go breakfast bags in the morning. I went out at 8am and there weren’t any bags or employees around. The nice front desk guy that was on in the evening was the best thing about this hotel.

The staff was great and free breakfast. The room was clean and ready when we arrived.

Great place, friendly, cleaness, just a little bit a 0, MS

Staff was extremely rude and slow to assist with any request. Room unclean, tub unclean, snot on lamp shades. Issues constantly with room key not working.