10/10 Sempurna
25 Jun 2025
Remarkable family reunion after 53 years
Kaari assisted us at the very beginning prior to check in.
We left our bags in the lobby and prepared to grab lunch. The exchange machine found in the lobby did not give us the $100 dollar conversion to Yen. After speaking with Kaari, she notified the machine technicians who arrived later to address the situation. It was discovered that the bills inserted were folded up onto each other. We were given the exchange rate from the hotel instead of applying for the refund.
Kaari also assisted with regional memorial sites as she had tremendous knowledge of local history. It was so comforting to find staff that truly cared about our unique situation. 53 years have passed since my return.
When it was check in, another person checked us in, applied our very new DoubleTree Hilton Honors and provided us with a premium room due to gold status with the hotel. When we checked into the room, we were greeted with two towel swans and a note which read โWelcome back to Okinawa!โ
We were very touched by the display of kindness.
When returning to Okinawa, I will make sure to book with DoubleTree Naha.
Rose Maria
Rose Maria, perjalanan bersama teman 2 malam
Ulasan tamu Hotels.com yang terverifikasi
