NU Hotel

An excellent contemporary hotel with easy access into central Milan. The service was excellent and could not have been more helpful. Breakfast even for vegetarians like us was extensive and thoroughly enjoyable despite the absence of any sushi dishes as trailled on the website. If I'm being pedantic and really looking to provide feedback on potential improvements, the hotel could incorporate practicality (eg hanging hooks, wardrobes) into their fabulous room designs. Thanks everyone at the hotel for making our stay so enjoyable and well-supported.

Lovely modern hotel!

Overall it was a pleasant stay! Loved the Zen style of the hotel. Rooms are great size, clean and comfortable. Free breakfast was a Plus! Parking free of charge in the vinicity was also a Plus! Reception Staff... hump... was ok but not a plus. Would definetly recomend this hotel despite the reception staff! Only downside was the aircon in one of the rooms that took a long while to cool down and check out at 11am which is earlier than most hotels. When I asked to extend check out time they were not very accomodating and refused and when I mentioned that most hotels check out time are by 12 they were like 12 is the limit, by 12noon they switched the eletricity of the room off which was not cool at all since not all rooms were ocupied and I believe to guarantee my request to 1pm check out was not big deal since many rooms were not occupied as I already mentioned and I had a 10pm international flight. At least They allowed me to keep my luggage until airline pick service picked me up earlier that evening. If their reception staff were well trained about customer satisfaction they would get a 10 rating despite the aircon issue.

The hotel is very clean, well structured, and have very enthusiastic staff.

It was actually a very pleasant surprise with great customer service and good location. Breakfast was very good. I would recommend this place