Located in the entertainment district, Cityhotel is a great choice for a stay in Kyiv. Guests can indulge in hot stone massages, body wraps or facials, and grab a bite to eat at Matisse, which serves Eastern European cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a 24-hour fitness centre and a fitness centre.
Languages
English, Russian, Ukranian
At a glance
Hotel size
124 rooms
Arranged over 15 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
24-hour room service
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
2 meeting rooms
Computer station
Conference space (1227 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
ATM/banking
Terrace
24-hour fitness centre
Spa services
Sauna
Banquet hall
Accessibility
Lift
Wheelchair-accessible path to lift
Room amenities
Be entertained
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, sports massages, facials and body wraps.
Dining
Matisse – This restaurant specialises in Eastern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
Deposit: UAH 800 per accommodation, per day
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: UAH 71.00 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately UAH 800 per person
Children & extra beds
Rollaway beds are available for UAH 900.0 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Also known as
CITYHOTEL Hotel Kiev
CITYHOTEL Kiev
CITYHOTEL Hotel
CITYHOTEL Kyiv
CITYHOTEL Hotel
CITYHOTEL Hotel Kyiv
Frequently asked questions
Does Cityhotel offer free cancellation for a full refund?
Yes, Cityhotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Cityhotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Cityhotel?
Sorry, there's no on-site parking at Cityhotel.
What are the check-in and check-out times at Cityhotel?
Check-in start time: 2:00 PM; check-in end time: 5:30 AM. Check-out time is noon.
What is there to do at Cityhotel and nearby?
Cityhotel has a 24-hour fitness centre and a sauna.
Are there restaurants at or near Cityhotel?
Yes, Matisse offers Eastern European cuisine.
What's the area around Cityhotel like?
Cityhotel is in Shevchenkivs'kyi District, a short 7-minute walk from Ukrainian National Opera House and 9 minutes' walk from Golden Gate.
Cityhotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
20 May 2024
Edward
Edward, 6-night trip
Verified Expedia guest review
10/10 Exceptional
8 Jan 2024
Favorite
Alexander
Alexander, 3-night trip
Verified Expedia guest review
10/10 Exceptional
17 Dec 2023
Robert
Robert, 3-night trip
Verified Expedia guest review
10/10 Exceptional
19 May 2023
Top-notch. This was one of the best hotels I stayed in the last thirty years. Perfect for a tired jet-lagged traveler or for a weekend get-away. Be sure to try their restaurant.
ANNA
ANNA, 1-night business trip
Verified Orbitz guest review
8/10 Very good
28 Apr 2023
Nice property in a good location.
Verified traveller
9-night trip
Verified Expedia guest review
10/10 Exceptional
28 Apr 2023
LEONARD
LEONARD, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
24 Apr 2023
Property was fine
Verified traveller
5-night trip
Verified Expedia guest review
10/10 Exceptional
5 Sep 2022
good hotel/value. The customer service starting from Sano and her team at the front desk is amazing.
Will come back
rajeev
rajeev, 3-night trip
Verified Expedia guest review
4/10 Fair
13 Aug 2022
Misleading photos
Photos of the gym are outdated. It’s now a bunker. Hotel was not sympathetic to my request for partial refund. Didn’t really care. The overall vibe of the hotel is drab and the tiny room has a depressing view onto a tiny courtyard. I would not recommend.
P
P, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Mar 2022
Lovely hotel. Slava Ukraini.
Sparkle
Sparkle, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 Feb 2022
Mark
Mark, 8-night trip
Verified Hotels.com guest review
6/10 Good
13 Feb 2022
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Feb 2022
The hotel staff and facility provide a professional service and location; nothing was too difficult and individuals were on hand to offer advise and assistance when requested.
I’ll definitely revisit the hotel in the future.
Steven P.
Steven P., 2-night business trip
Verified Expedia guest review
10/10 Exceptional
9 Feb 2022
Amar
Amar, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Feb 2022
Outstanding
Excellent hotel, fantastic staff, great location
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Jan 2022
kamil ali
kamil ali, 3-night trip
Verified Expedia guest review
10/10 Exceptional
6 Jan 2022
Adnan
Adnan, 7-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2021
A beautiful hotel near a key metro station and a short walk from points of interest. Staff were very friendly and helpful. Room service was excellent. It seemed the entire staff was English-speaking, and they were more than willing to help. I definitely recommend this hotel. It’s a beautiful property, but the great people were what really made the difference.
JAMES Emory
JAMES Emory, 11-night trip
Verified Travelocity guest review
4/10 Fair
27 Dec 2021
Elroie
Elroie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Dec 2021
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Dec 2021
olga
olga, 6-night trip
Verified Hotels.com guest review
8/10 Very good
7 Nov 2021
Tomasz
Tomasz, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2021
Alex
Alex, 5-night trip
Verified Expedia guest review
4/10 Fair
1 Nov 2021
in simple way:
1. I got food poisoned. Zero reaction of the hotel administration when I told them even a word "Sorry"
2. I extend my stay for 5 days, even I got confirmation to stay in same room, I surprised, they moved me to a room for disabled people which looks like hospital. But when I refuse it, they moved me to a normal room which were available at the beginning.
3. They claim to have parking :) For a 15 stories hotel - 8 parking places and 2 of them are occupied by hotel, this mean 1 parking place for each 16 rooms.
4. No destinations !!
5. Many thanks to staff especially to Mr. Andrey which forced me to move to another hotel.. I'm really enjoing now my trip.