Holiday Inn & Suites Makati

Rooms are very clean and the hotel is conveniently located to a maze of malls! Easy Drive from Ninoy airport.

Staff were pleasant, fell safe here, room was comfortable. Elevators were slow and sometimes key card won’t work and won’t take you to your destination floor.

Free parking with Glorietta Mall although you'll get lost how to exit. When the mall is still close, the usual route to exit is also closee and no one is there to guide you out. Best ask for directions from staff if you're new. When they ask you for coffee preference, remind the staff to bring you a teaspoon because they don't. Also,the girl ushering us in led us to a table which later on another customer came back to say she was occupying it. Good service only from Deiyin at the Flavors restaurant; the rest feels as if they're only obliged to work there. Room service team is better than f&b team- they're very welcoming and feels they're happy to help. Have always stayed mostly in Holiday Inn, but somehow, the Ortigas Galleria is much better than Makati in terms of service.

Excellent service. Everybody was friendly and hrlpful.

I booked 2 rooms. Check in for the first one was very smooth, second one took us 2 hours to check in bec of my request for a double queen size bed. Despite that, the hotel manager, named Reesh, was very accomodating and gave us free late checkout the next day. We appreciate it and definitely compensated the slight incovenience during check in.