10/10 Exceptional
The staff were lovely and wanted to please. However, there were not too many people who could speak English. The Managers were very hospitable.
Verified traveler
3-night trip
Crowne Plaza Sanya City Center by IHG
Riverfront hotel in Sanya with 3 restaurants and spa
Choose dates to view prices
In the heart of Jiyang District, Crowne Plaza Sanya City Center is your haven for relaxation and fun. Enjoy a rejuvenating spa treatment, take a dip in the outdoor pool or children's pool, grab a coffee at the cafe or unwind with Asian cuisine at one of three on-site restaurants.
8.0
Very good
Popular amenities
- Pool
- Spa
- Airport transfer
- Free parking
- Free WiFi
- Restaurant
Main amenities (12)
- Daily housekeeping
- 3 restaurants and bar/lounge
- Full-service spa
- Outdoor pool
- Breakfast available
- Fitness center
- Sauna
- Children's pool
- Hot tub
- Pool bar
- 24-hour room service
- Coffee shop/cafe
For families (6)
- Children stay free
- Free cribs/infant beds
- Children's pool
- Playground on site
- Refrigerator
- Connecting/adjoining rooms available
$69 nightly
$73 total
Apr 2 - Apr 3
Total with taxes and fees
Why we love this property
Riverside spa escape
This hotel blends relaxation with riverside charm, offering a full-service spa, sauna, and hot tub. Deep soaking bathtubs await after garden strolls.
Culinary choices galore
This hotel boasts 3 restaurants serving Asian and Japanese cuisine, plus a cafe and bar. The delicious buffet breakfast starts each day with flavor.
Deep sleep retreat
Luxuriate in premium bedding and deep soaking bathtubs in each room. Thoughtful turndown service and blackout drapes ensure perfect slumber.
Room options
Showing 12 of 12 rooms
Standard Room, 2 Double Beds, Bay View
- Bay view
- 592 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds
Standard Room, 2 Double Beds, City View
- City view
- 592 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds
Standard Room, 1 King Bed, Smoking, Bay View
- Bay view
- 592 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Standard Room, 1 King Bed, Smoking, City View
- City view
- 592 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Premium Room, Multiple Beds, Bay View (Kids Theme)
- Sleeps 3
- 1 King Bed and 1 Twin Bed
Premium Room, 1 King Bed, Smoking, Club Lounge Access (Bay View)
- Sleeps 3
- 1 King Bed
Standard Room, 1 King Bed, Smoking, City View (High Floor)
- Sleeps 3
- 1 King Bed
Suite, 2 Bedrooms, Smoking, Club Lounge Access (Bay View)
- Sleeps 5
- 1 Twin Bed
Standard Room, 2 Double Beds, City View (High Floor)
- Sleeps 4
- 2 Double Beds
Premium Room
- Sleeps 3
- 1 Twin Bed
Standard Room
- Sleeps 3
- 1 Twin Bed
Suite
- Sleeps 5
- 1 Twin Bed
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About the neighborhood
No 3 Yuya Road, Sanya, Hainan, 572000
What's nearby
- Dadong Sea - 5 min drive - 4.7 km
- Luhuitou Park - 7 min drive - 6.9 km
- Dadonghai Beach - 8 min drive - 6.5 km
- Sanya International Shopping Center - 8 min drive - 8.0 km
- Phoenix Island Sanya - 9 min drive - 9.4 km
Getting around
- Sanya (SYX-Phoenix Intl.) - 35 min drive
- Airport shuttle (surcharge)
Restaurants
- 星巴克 - 5 min drive
- Новый Первый Суши С Лососем - 5 min drive
- Dolphin - 5 min drive
- 楽百楽酒吧 - 5 min drive
- 东北王酒楼 - 5 min drive
About this property
Crowne Plaza Sanya City Center by IHG
When you stay at Crowne Plaza Sanya City Center by IHG, you'll be within a 15-minute drive of Sanya Bay. Guests can be pampered with spa services at the spa, and Cafe Marina, one of 3 restaurants, serves Asian cuisine and is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a fitness center are other highlights.
At a glance
Hotel size
- 493 rooms
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: noon
- Express check-in/out available
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
- Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
- Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
Transfers
- Airport shuttle (available 24 hours)*
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
- 3 restaurants
- Bar/lounge
- Poolside bar
- Coffee shop
- Barbecue grills
- 24-hour room service
- Snack bar/deli
Traveling with children
- Children stay free (see details)
- Children's pool
- Playground
Working away
- Business center
- Meeting rooms
- Computer station
- Conference space
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Porter/bellhop
- Bicycle rentals
Facilities
- 2 buildings/towers
- Built in 2013
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Terrace
- Fitness center
- An outdoor pool
- Full-service spa
- Hot tub
- Sauna
- Banquet hall
Accessibility
- Elevator
- Wheelchair-accessible registration desk
- Well-lit path to entrance
Room amenities
Be entertained
- 42-inch LCD TV
- Cable TV channels
Home comfort
- Air conditioning
- Bathrobes and slippers
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
- Soundproofed rooms
- Turndown service
- Alarm clock
- Premium bedding
- Free crib/infant bed
- Rollaway/extra bed (surcharge)
Freshen up
- Private bathroom
- Deep soaking bathtub
- Separate bathtub and shower
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free newspapers
- Free WiFi
- Phone
Food and drink
- Refrigerator
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Dining
Cafe Marina - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Kiyomori Japanese - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Yue Chao Cantonese - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately CNY 158 for adults and CNY 79 for children
- Airport shuttle service is offered for an extra charge of CNY 300 per vehicle (one-way)
Children & extra beds
- Rollaway beds are available for CNY 300.0 per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Frequently asked questions
Does Crowne Plaza Sanya City Center by IHG offer free cancellation for a full refund?
Yes, Crowne Plaza Sanya City Center by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Sanya City Center by IHG?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Crowne Plaza Sanya City Center by IHG?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Crowne Plaza Sanya City Center by IHG?
Yes, there's free self parking.
Is airport shuttle service offered by Crowne Plaza Sanya City Center by IHG?
Yes, an airport shuttle is available. The charge is CNY 300 per vehicle one-way.
What are the check-in and check-out times at Crowne Plaza Sanya City Center by IHG?
Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Crowne Plaza Sanya City Center by IHG and nearby?
Crowne Plaza Sanya City Center by IHG has a spa and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Crowne Plaza Sanya City Center by IHG?
Yes, there are 3 onsite restaurants, featuring Asian cuisine.
Does Crowne Plaza Sanya City Center by IHG have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Crowne Plaza Sanya City Center by IHG like?
Crowne Plaza Sanya City Center by IHG is located by the river in Jiyang District. Popular attractions include Sanya Bay, which is 11 minutes away by car.
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Crowne Plaza Sanya City Center by IHG Reviews
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.6
Location
8.0
Staff & service
8.0
Property conditions & facilities
10/10 Exceptional
가성비 좋습니다.
연식이 있는 호텔이라 낡은 시설들이 좀 아쉽지만, 가격대비 위치 서비스 모두 좋습니다.
아침 뷔페 아주 괜찮아요.
YongJu
YongJu, 1-night trip
10/10 Exceptional
가성비 및 위치 좋습니다.
호텔 연식이 있어서 전체적으로 룸컨디션이 낡은 부분이 있지만... 위치도 좋고 가성비도 좋습니다. 직원들도 모두 친절합니다.
YongJu
YongJu, 2-night trip
6/10 Good
服務有待改進
我是訂非吸煙的休閒客房, 但安排了一間有煙味和沒有浴缸的房間給我, 要求換房才安排一間正常的房間.
Kevin
Kevin, 3-night trip
10/10 Exceptional
Superb location, at the heart of the city with stunning views.
transportation is readily available. taxi and bus is just in front of the hotel
food outlets are within walking distance.
Verified traveler
4-night trip
6/10 Good
過橋便是第一市場，打的往鹿回頭公園及大東海都很便宜，非常方便。
Verified traveler
2-night trip
4/10 Fair
差劣之選
客房/酒店整潔度：差
服務質素：差
酒店設施：舊
酒店位置：差
Cheuk Nam
Cheuk Nam, 1-night trip
10/10 Exceptional
服務很好，衛生乾淨，交通便利，值得在來
chuangkai
4/10 Fair
硬件不錯，服務質素低
辦入住速度很慢，一開始又說找不到訂單，但另外一位同事一過來就找到，第一位看起來就像培訓不足。價錢來說就還可以，早餐不錯。最大問題是，我們在酒店門口下計程車，但忘記把東西從車尾箱拿出來，打算找大堂經理叫保安幫忙看監控，但竟然看錯事發時間，報了一個錯的車牌號給我們。最後需要多番交涉，我們打去交通局重新 給新的車牌號，才能找司機取得部分物品。
Verified traveler
10/10 Exceptional
環境不錯👍
中餐廳也好吃
魚頭包好食實惠
李兰罗宾服務周到
👍👍👍👍👍👍👍👍👍👍
Verified traveler
3-night trip
8/10 Very good
Nice hotel, but the front desk clerk should only service with IHG member only on IHG line. it's very long line on IHG line when check in or out, because they services anyone even not IHG member !!
Pwong
Pwong, 2-night trip
8/10 Very good
Sanya without the beach
Stayed here many times, good location, noisy neighborhood but that's Sanya. Recently changed from a Ramada hotel, service good, helpful staff and breakfast good but always busy. Will stay again.
Richard
2/10 Poor
terrible service...
服务非常差，首日房间点餐，等了一个小时才送来，次日房间要红酒杯，催促多次才送来，结果要了3个才送来两个。回答说“酒店只有两个了”。十分诧异这个酒店竟然找不到第三个红酒杯。。。以后不会来这里住了。服务差到一定地步。
terrible service...I waited one hour for a food service in room on the first day, and on the second day i ordered 3 wine glasses, which end up bringing only two. They said "they can not find the additional glass" Very impressive answer that the 4 star hotel can not have one more wine glass. I will not choose nor recommend this hotel to anybody else any more.
shuai
10/10 Exceptional
非常好的旅行
离市区近，感觉很好，房间又大，干净很好，服务态度也好，保安严密，设施完备，游泳池，健身房都有真的超级爽
Verified traveler
8/10 Very good
Good value for what you pay
This hotel is nicely situated, close to both nightlife and beaches, if you want to sample the traditional street food etc it too is just a short distance away, it is the second time I have stayed there. I had a couple of issues but after translation the staff resolved the issues immediately. Great value for money hotel
Verified traveler
8/10 Very good
fairly good for a ramada plaza.
Checkin need much more time than I expected, but problem was solved by their manager eventually. This hotel is recently opened, so it's in great condition. Considering its price, this hotel is really worth stay! Overall I recommend this hotel.
Ruinan
8/10 Very good
Good location, but not that easy to get a taxi
Good location
Jimmy Cheung
8/10 Very good
Good location
Good location in downtown, will definitely come back
Jimmy Cheung
8/10 Very good
Great location, good hardware
Everything is fine but just not very professional reception staff
Jimmy Cheung
8/10 Very good
Great location, nice staff
Very good total experiences. Just if the reception desk staff can work more effective, then that would be prefect
Jimmy Cheung
6/10 Good
Noisest hotel I have ever stayed in
This hotel sits on the main road and drivers kept honking 24/7. Breakfast, which isn't included, costs 280 yuan per head, almost 50 dollars. Total ripoff.
Wendy
8/10 Very good
環境
酒店位於市中心，比較嘈雜，但是酒店服務很好，可以考慮再入住！
Wong
10/10 Exceptional
好
好
liz
6/10 Good
Poor front desk service
I am waited more than 30 mins during check in and check out, every front desk staffs told me they are very busy - just wait and wait. I moved out to le parker hotel and they are much more productive - only 5-10 mins during check in and out. Eric
Eric
8/10 Very good
very pleasant trip in ramada sanya
i booked rooms for my parents. They said they were totally satisfied with the ramada sanya. i am happy to hear that
yuan
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