6/10 Bagus
23 Februari 2025
Overpriced
We booked three rooms, two of which were Suites with Ocean Views. Our "Ocean View Suite" on floor 2 was mainly blocked by the roof of a structure in front of the hotel (maybe parking structure) and the side windows looked into the windows of the other rooms down the hall. Very strange layout so we kept these curtains closed. The room was overpriced for what it was. The third room which was a regular King room wasn't much different from the Suite.
The bathroom in our Suite looked like any other small bathroom with a small tub/shower combo.
The rooms didn't feel like they had been cleaned really good. We noticed areas that needed some additional cleaning attention, especially in the bathroom. The room also felt very dark.
The night staff when we checked in wasn't super friendly. However, the day staff the next day was very nice and friendly.
They did have a shuttle to the cruise terminal that they can arrange for you which was nice.
I will try a different hotel next time in Galveston.
Caroline
Caroline, perjalanan 1 malam
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