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Midtown Shangri-La, Hangzhou

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near West Lake

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Photo gallery for Midtown Shangri-La, Hangzhou

Exterior
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Exterior
Suite (Shangri-La) | 1 bedroom, hypo-allergenic bedding, down duvets, minibar
Meeting facility
Escape to the tranquil surroundings of Midtown Shangri-La, Hangzhou. Near Broken Bridge and Leifeng Pagoda, you'll discover a haven with 2 bars, a coffee shop/cafe, an indoor pool for relaxation and Chinese cuisine at one of the two on-site restaurants.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Connecting rooms available
  • Spa
  • Bar
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre

Feel at home (6)

  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Cable/satellite TV service
  • Daily housekeeping
The current price is Rp1.937.455
Rp2.259.073 total
includes taxes & fees
14 Aug - 15 Aug

Room options

Check availability for these dates

Tonight

Aug 1 - Aug 2
Check availability for tonight Aug 1 - Aug 2

Tomorrow

Aug 2 - Aug 3
Check availability for tomorrow Aug 2 - Aug 3
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Showing 17 of 17 rooms

View all photos for Deluxe Twin Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Twin Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Premier Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Lakeview Twin Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Premier Lakeview Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 43 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room

Family Room | 1 bedroom, hypo-allergenic bedding, down duvets, minibar

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Deluxe King Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Twin Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Horizon Club Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier King Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Premier King Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Lakeview King Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Premier Lakeview King Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 43 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite King Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Executive Suite King Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 86 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Lakeview Suite King Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Executive Lakeview Suite King Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 86 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Deluxe King Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Premier King Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Horizon Premier King Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 78 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Lakeview King Room

Horizon Lakeview King Room | 1 bedroom, hypo-allergenic bedding, down duvets, minibar

Horizon Lakeview King Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club King Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Horizon Club King Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Shangri-La)

Suite (Shangri-La) | 1 bedroom, hypo-allergenic bedding, down duvets, minibar

Suite (Shangri-La)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 215 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Specialty)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Suite (Specialty)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 129 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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The price is Rp2.689.643
Rp3.136.123 total
includes taxes & fees
3 Aug - 4 Aug
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About the area

Map
6 Changshou Road, Kerry Central, Yan'an Road, Hangzhou, Zhejiang, 310006

What's nearby

  • West Lake - 3 min walk - 0.3 km
  • Hangzhou Tower Shopping Mall - 16 min walk - 1.4 km
  • Wulin Square - 18 min walk - 1.5 km
  • Zhejiang University Yuquan Campus - 4 min drive - 4.7 km
  • Lingyin Temple - 9 min drive - 7.9 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 37 min drive
  • Hangzhou Station - 12 min drive
  • Hangzhou Railway Station (HZD) - 13 min drive
  • East Railway Station (East Square) Station - 17 min drive
  • Fengqi Road Station - 6 min walk
  • Longxiangqiao Station - 11 min walk
  • Wulin Square Station - 15 min walk
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪人民大会堂 - ‬5 min walk
  • ‪Sawasdee Thai Restaurant - ‬3 min walk
  • ‪Cafe Grazie - ‬2 min walk
  • ‪唛歌时尚量贩ktv武林店超市 - ‬9 min walk
  • ‪有间小厨 - ‬4 min walk

About this property

Midtown Shangri-La, Hangzhou

Midtown Shangri-La, Hangzhou offers a fantastic location, putting you a short five-minute walk from West Lake. You can visit the spa to be pampered with massages, body wraps or reflexology, and Chengzhong Bistro Chinese, one of 2 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a health club. The property is only a short walk to public transportation: Fengqi Road Station is 6 minutes and Longxiangqiao Station is 11 minutes.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 414 rooms
    • Arranged over 13 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Late check-in subject to availability
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Train station shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Chengzhong Bistro Chinese – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Central Market – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Midtown Brewery – This gastropub serves lunch and dinner. Open daily.
The Great Lounge – On-site lobby lounge. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 194 per person

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Also known as

Midtown Shangri-La Hangzhou Hotel
Midtown Shangri-La Hotel
Midtown Shangri la Hangzhou
Midtown Shangri La Hangzhou
Midtown Shangri La, Hangzhou
Midtown Shangri-La, Hangzhou Hotel
Midtown Shangri-La, Hangzhou Hangzhou
Midtown Shangri-La, Hangzhou Hotel Hangzhou

Frequently asked questions

Does Midtown Shangri-La, Hangzhou offer free cancellation for a full refund?

Yes, Midtown Shangri-La, Hangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Midtown Shangri-La, Hangzhou?

Yes, there's an indoor pool.

Are pets allowed at Midtown Shangri-La, Hangzhou?

Sorry, pets aren't allowed.

Is parking offered on site at Midtown Shangri-La, Hangzhou?

Yes, there's free self parking.

What are the check-in and check-out times at Midtown Shangri-La, Hangzhou?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Midtown Shangri-La, Hangzhou and nearby?

Midtown Shangri-La, Hangzhou has 2 bars and a spa, as well as an indoor pool and a steam room.

Are there restaurants at or near Midtown Shangri-La, Hangzhou?

Yes, there are 2 on-site restaurants, featuring Chinese cuisine.

What's the area around Midtown Shangri-La, Hangzhou like?

Midtown Shangri-La, Hangzhou is in Gongshu, a short 6-minute walk from Fengqi Road Station and 5 minutes' walk from West Lake.

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Midtown Shangri-La, Hangzhou Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

great location and facility for business travel.
Baisong, 2-night trip

10/10 Exceptional

Central hotel

The hotel is centrally located with great access to restaurants and only a 10-15 min walk from west lake. It was clean and comfortable. Breakfast was lovely with plenty western options. It is attached to the merry shopping centre which is really handy also and a good landmark making the hotel easy to find.
catriona, 2-night trip

10/10 Exceptional

This hotel is clean with great breakfast.
Jian, 2-night trip

10/10 Exceptional

Great!
Wenxun, 2-night trip

10/10 Exceptional

Great location. Surrounded with shopping, restaurants and day/night life activities. Facilities were awesome too.
Francis, 1-night trip

8/10 Very good

Great and beautiful hotel with super staff service

Great and beautiful hotel with super staff service, very comfortable bed and a nice bathroom. Hotel is located very close to the lake and a lot of different restaurants. Delicious breakfast buffet with great selection of western food and Chinese food.
Frederik, 2-night trip

10/10 Exceptional

Nice and friendly staff, very comfortable environment
HO CHEONG ERIC, 1-night trip

8/10 Very good

Staff are friendly and helpful
CHOONG HIOK, 1-night trip

10/10 Exceptional

Amazing hotel.

The hotel was amazing with comfort and cleanliness. Very nice rooms with big bathroom. Although was only a 2 night stay, it was really an experience. Thank you.
Geaik Theng, 2-night trip

10/10 Exceptional

Slightly dated but very clean and well maintained still. Absolutely great location, steps away from famous night market and walking distance to West Lake. Staff are nice and helpful.
Hanbing, 3-night trip

8/10 Very good

Good location and good service.
Man Ki Juliana, 2-night trip

10/10 Exceptional

Excellent

Excellent and modern
Michael, 3-night trip

2/10 Poor

The hotel wasn’t bad. But our experience was terrible. It was because one day morning when we went out of our room (no. 1034) we found a group of monks was having religious ceremony in a room next to the main corridor and we quickly realized someone was dead in that room before. That was so awful and made our trip much less enjoyable.
Man Choi, 2-night trip

10/10 Exceptional

Good choice
Truc, 8-night trip

8/10 Very good

I will be back !
WEI LIN, 1-night trip

8/10 Very good

Their credit card machine wont work for some reason, although i just prepaid the room a few hours before. Room was good. Did not try the Breakfast as i left early for the train station.
anil, 1-night trip

10/10 Exceptional

Stay well, comfortable, safe
ZHOU, 1-night trip

10/10 Exceptional

Friendly service received from Jane Zhang

8/10 Very good

All is great. The only thing is the check-in process is very slow with a long line of customers waiting. The receptionists seem to be unskilled with their computers.
Mo, 2-night trip

2/10 Poor

We paid extra for a Lake View to only see the back of a buildings parking lot—there is no lake view. On top of that, hotel does not feel like a 5 star hotel and the hotel receptionist staff is not professional.
FENG, 3-night trip

8/10 Very good

After much research, I chose this hotel due to location: it does not disappoint in this regard. It’s connected to a shopping wall and is in an area with lots of dining options and it’s a beautiful walk to west lake. The room itself is okay. It is a bit dated but comfortable. However, I was very disappointed with the concierge and their inability to communicate with English guests as on two occasions, we booked a taxi and showed them the location translated into Chinese and we were dropped at the wrong location. Due to this, we missed the impression light show two nights in a row and also lost our money spent on tickets.
Varsha, 2-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

很喜欢
Wenxun, 2-night trip

10/10 Exceptional

Sau Man, 3-night trip

6/10 Good

Yoshio, 3-night trip