Reunion by 1791 Vacation Experience

They do not care about you. Mold all over the apartment. There was a gas leak in our apartment and they told us it was not their fault. We sat outside on the curb for four hours before anything got done. Then they put us in a WORSE condo. Absolutely horrific. The condos are individually owned so you don’t get to use the resort facilities. The firefighters on scene told us there was a lot of crime in the area as well.

I stayed my last four days of my vacation with 1791 Vacation Experience and somewhat disappointed since the information on the website didn't represent what I actually stayed in. I spent my entire 19 day vacation at Reunion and the first two weeks we're with Wyndham and that was Awesome. I was disappointed after checking in and getting to my room. The photos I saw on the website we're not what I saw when I got to the room. The decor and appliances were dated and the first unit we went into wasn't satisfactory at all and we ended switching units. The second unit was better but somewhat of the same decor and dated appliances but overall, I definitely lIked this unit better. The beds we're comfortable and the gas stove was a plus. I give credit to they're front desk representative and there cleaners. Anything I needed, they took care of it and the cleaners checked daily to see if we needed anything for the unit and when we were out, straight up and made the beds; not use to daily cleanings when staying at the resorts and I only stayed through 1791 four days.

I just got back from my 2 night stay booked the place by using The Vacation Experience 1791 in Hotels.com  regardless of some pretty bad reviews the villas already had in and ‪Hotels.com‬.  First night they gave me a 2nd floor room facing a beautiful view of the Golf course.  However, The room was a nightmare since the moment I enter the building... really bad mildew and old smell in the entrance of the building as well as the elevator.  Entering the room did not get any better ...it smelled like Clorox. There was a roach in the bathroom and a small lizard in the living room. They gave me a nicer room for the second night after I stated my complaint. Much better room and pleasant but the smell of the building and elevator is was very unpleasant ..is smell like old and the ac units are all filthy in addition there is what it looks like  water damage visible in the outside of the building balconies. I got sick with coughing and headaches from being in that place.

The apartment was fine but there was no hot water for 2 days.

Everything in 'Reunion' is excellent.staff, beautiful surroundings, perfect room