Y2 Residence Hotel

Nice place but a bit far from central town makati

I booked for 3 paxs and when my other guest(brother) arrived from a long trip, security collected his passport and when he asked for it latet on he was informed that it is their policy to keep it which i think is obsolete. They sh not keep ID/passport of their guests. They can photocopy but they sh not physically keep any ID of their guests. Front Office always call at inopportune time when we are resting just to ask if we need to housekeeping when in fact there was always a do not disturb sign. In the morning we always ask housekeeping to collect our trash and change towels. With this, front office and housekeeping sh update the preference of their guest but calling guest just to check if we need housekeeping is disruptive and inconvenience. We are in 6 floor and the sewage(?) smell coming from the toilet is too strong. I have to use essential oil or diffuser just to mask the terrible smell. One good thing is their breakfast buffet where all staff are courteous and pleasant especially their Chef. She is very accommodating and very personalized when interacting with guests. I don’t think I will stay in this hotel again.

Great hotel with great location. Staff very friendly and helpful on the front desk. Housekeeping can be a little noisy at times but all in all great hotel and would stay again.

staffs are accommodating, clean and cozy place

Everything is great!!! Location, service, comfort, clean and amenities close by.