Disappointing. Hotel in dire need of an upgrade . It’s very tatty and so not worth anywhere near the price per night in its current state. The rooms are small - but I do think they make that clear as the meterage is clearly marked. Do not go for anything under a superior or deluxe if you want any room at all. There is nowhere to put clothes - and yet they provide an iron and ironing board. Hilarious. We had a deluxe room and had to keep our clothes in the case. Not ideal when you tend to need bigger and more clothes because of the colder weather. The reception areas are dirty and unkempt- looks like the place is falling apart, The staff on reception are really good, but beware the breakfast staff/situation. Breakfast finishes at 10am ON THE DOT and a buzzer even goes off. The staff then LITERALLY start grabbing the food, plates, utensils - I watched a member of staff snatch a spoon out from under a guests nose. It’s ridiculous and RUDE. This is how it should work and works worldwide - no more seating of guests after 10am - those already in the breakfast room should be “allowed” to finish their breakfast - not have plates SNATCHED from under them. It was appalling behaviour from the staff. Such a shame this hotel doesn’t live up expectations and I advise anyone travelling to Tromso to book one of the other hotels on the dock. You may be able to hang your clothes up, or at least take them from the case and have breakfast in peace.