4/10 Lumayan
3 Februari 2025
Disappointed
I booked the same room type for the way through and the way back. The first night was the room I booked, but kitchen nor Tavern was open. They did not let me know that at time of booking. Had to supper on over priced chips. The way back the lady at the counter tried to put us in dungeon type room she said that I booked for handicap access. Was very rude when I questioned and asked for the room that I booked, which was a room with a Mountain View. Got put in a room in the back of the hotel. Was given one key card, when asked for a second one got an attitude. Later saw two different couples checking in. One average, one more wealth. First couple got dungeon room second couple got Mountain View.
Richard
Richard, perjalanan 1 malam
Ulasan tamu Hotels.com yang terverifikasi