6/10 Bagus
19 Februari 2025
Nice looking hotel, service offering could improve
On first arrival room spacioys and looked nice....then things went downhill...kettle missing, had to go to reception, they struggled with englush so took a while, and told i could use a kettle in kitchen and next day i would get one...so next day i got given to use the kettle i used in kitchen when i went back into reception....ok...bed ok, bathroom well equipped. Asked if i could have some breakfast, no...had to order night before, not told before. Back from touring round town room not cleaned, wasnt too bothered, but would have liked toilet bin emptied due to no paper in toilet, but ok....no new tea or coffee...so back to reception, took over 5 min to explain, then still not given what wanted but sufficed...next day out again, back into room...still not cleaned. Was last night and i didnt feel like a ten minute discusssion over google translate so gave up and went to bed. Checked out and left luggage with reception whilst did last tour. Came back and wanted to order a taxi...not difficult, oh yes it was...again person struggled to understand taxi, then took 10min understanding where the bus station was on map, then went outside to find ride and checked price ok, only coming back to say not available now, did i want to book a taxi ( yes been trying to arrange for 10min!)...so by this stage i had had enough and just walked away as didnt know how long one would be...got a red bus on main road to take me for half price given by hotel. So good first impressions, left soured
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Perjalanan 3 malam
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