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Hotel New Otani Tokyo Garden Tower

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Escape to Hotel New Otani Tokyo Garden Tower, where luxury meets serenity. Stroll through the tranquil Japanese garden or indulge in a rejuvenating spa treatment at THE GOLDEN SPA NEW OTANI. With 20 on-site restaurants and shopping within walking distance, this hotel offers endless options for entertainment.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 20 restaurants and 4 bars/lounges
  • Breakfast available
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Business center
  • 24-hour front desk
  • Garden
  • Computer station
  • Front-desk safe

For families (6)

  • Free cribs/infant beds
  • Refrigerator
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
$257 nightly
The total price is $283
Jul 21 - Jul 22

Why we love this property

Work and wellness mix
This hotel combines productivity with pampering. A business center and in-room workstations meet spa services, facials, and four stylish bars for unwinding.
Dining extravaganza
This hotel features 20 restaurants, a cafe, and 4 bars for an impressive array of culinary options. Guests can also start each day with a buffet breakfast.
Spa serenity
This hotel offers rejuvenating spa services, including facials and body treatments. The serene Japanese garden creates a peaceful escape.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Garden Tower Standard Twin 2 Rooms (Connecting Rooms), Non Smoking

Garden Tower Standard Twin 2 Rooms (Connecting Rooms), Non Smoking | Hypo-allergenic bedding available, down comforters, minibar

Garden Tower Standard Twin 2 Rooms (Connecting Rooms), Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds
  • Free wired internet

View all photos for Garden Tower Deluxe Room, Non Smoking

Garden Tower Deluxe Room, Non Smoking | Hypo-allergenic bedding available, down comforters, minibar

Garden Tower Deluxe Room, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Garden Tower Junior Suite, Non-Smoking (Free Breakfast For Kids Sharing a bed)

Hypo-allergenic bedding available, down comforters, minibar

Garden Tower Junior Suite, Non-Smoking (Free Breakfast For Kids Sharing a bed)

  • Garden view
  • 804 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Garden Tower Deluxe Triple Room, Non Smoking

Garden Tower Deluxe Triple Room, Non Smoking | Hypo-allergenic bedding available, down comforters, minibar

Garden Tower Deluxe Triple Room, Non Smoking

9.6 out of 10
Exceptional
(27 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed
  • Free wired internet

View all photos for Garden Tower Standard Twin Room, Non Smoking

A hotel room with two beds, a desk, a TV, and a city view.

Garden Tower Standard Twin Room, Non Smoking

8.8 out of 10
Excellent
(27 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Garden Tower Standard Double Room, Non Smoking

A hotel room with a large bed, a desk with a flat-screen TV, two bedside lamps, a chair, a small table, and a window with a city view.

Garden Tower Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(36 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Garden Tower Standard Triple Room, Non Smoking

A hotel room with two beds, a television, a desk, and a window with a city view.

Garden Tower Standard Triple Room, Non Smoking

9.8 out of 10
Exceptional
(14 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Murphy Bed
  • Free wired internet

View all photos for Garden Tower Standard Twin Room, Smoking

A hotel room with two beds, a desk, a TV, and a city view.

Garden Tower Standard Twin Room, Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

A hotel room with two beds, a desk, a TV, and a city view.

Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

A hotel room with a large bed, a desk with a flat-screen TV, two bedside lamps, a chair, a small table, and a window with a city view.

Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Garden Tower Standard Double, Garden View, Non Smoking

A hotel room with a large bed, a desk with a flat-screen TV, two bedside lamps, a chair, a small table, and a window with a city view.

Garden Tower Standard Double, Garden View, Non Smoking

9.4 out of 10
Exceptional
(16 reviews)
  • Garden view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

Hypo-allergenic bedding available, down comforters, minibar

Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free wired internet

View all photos for Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

Hypo-allergenic bedding available, down comforters, minibar

Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds
  • Free wired internet

View all photos for Garden Tower Standard Twin, Garden View, Non Smoking

A hotel room with two beds, a desk, a TV, and a city view.

Garden Tower Standard Twin, Garden View, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

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About the neighborhood

Map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Tokyo-to, 102-8578

What's nearby

  • Hotel New Otani Tokyo - 1 min walk - 0.1 km
  • Akasaka Palace - 12 min walk - 1.1 km
  • Tokyo Imperial Palace - 2 min drive - 1.0 km
  • Tokyo Midtown - 4 min drive - 2.1 km
  • Shinjuku Gyoen National Garden - 6 min drive - 3.7 km

Getting around

  • Haneda Airport (HND) - 41 min drive
  • Narita Intl. Airport (NRT) - 75 min drive
  • Yotsuya Station - 12 min walk
  • Ichigaya Station - 22 min walk
  • Shinanomachi Station - 26 min walk
  • Fukuma Station - 12 min walk
  • Kojimachi Station - 12 min walk
  • Akasaka-Mitsuke Station - 13 min walk

Restaurants

  • ‪フレッシュネスバーガー - ‬11 min walk
  • ‪エリックサウス - ‬13 min walk
  • ‪All-Day Dining OASIS GARDEN - ‬12 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪GARB CENTRAL - ‬12 min walk

About this property

Hotel New Otani Tokyo Garden Tower

  • When you stay at Hotel New Otani Tokyo Garden Tower, you'll be just a 5-minute drive from Tokyo Imperial Palace and Tokyo Tower. Guests can indulge in facials, then grab a bite to eat at one of the 20 restaurants. Other highlights at this luxurious hotel include 4 bars/lounges, a seasonal outdoor pool, and a garden. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Fukuma Station is 12 minutes and Kojimachi Station is 12 minutes.

At a glance

DONE

Hotel size

    • 836 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • 20 restaurants
  • 4 bars/lounges
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Shopping

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Seasonal outdoor pool
  • Spa services
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 41
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 30-inch TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 4025 to 9775 for adults, and JPY 4025 to 5750 for children

Renovations and closures

This property is closed from February 7 2027 to February 7 2027 (dates subject to change).
The following facilities or services will be unavailable from August 3 2026 to August 5 2026 (dates subject to change):
  • Spa/Beauty services

Pool, spa, & gym (if applicable)

  • Facility access costs JPY 6600 per person, per day. Facilities include a sauna, a spa, and a swimming pool.
  • The seasonal pool is open from July 10 to September 23
  • Guests under 18 years old are not allowed in the swimming pool or hot tub

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

Also known as

Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan
New Otani Tokyo Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel
Hotel New Otani Tokyo Garden Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel Tokyo

Frequently asked questions

Is Hotel New Otani Tokyo Garden Tower currently open?

This property is closed from February 7 2027 to February 7 2027 (dates subject to change). The following facilities or services will be unavailable from August 3 2026 to August 5 2026 (dates subject to change):
  • Spa/Beauty services

Does Hotel New Otani Tokyo Garden Tower offer free cancellation for a full refund?

Yes, Hotel New Otani Tokyo Garden Tower does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel New Otani Tokyo Garden Tower?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Hotel New Otani Tokyo Garden Tower?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel New Otani Tokyo Garden Tower?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel New Otani Tokyo Garden Tower?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel New Otani Tokyo Garden Tower and nearby?

Hotel New Otani Tokyo Garden Tower has 4 bars and a seasonal outdoor pool, as well as spa services and a garden.

Are there restaurants at or near Hotel New Otani Tokyo Garden Tower?

Yes, there are 20 onsite restaurants.

What's the area around Hotel New Otani Tokyo Garden Tower like?

Hotel New Otani Tokyo Garden Tower is in Chiyoda, a short 1-minute walk from Hotel New Otani Tokyo. Travelers say that the hotel is in a great location.

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Reviews

Hotel New Otani Tokyo Garden Tower Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant options at this property offer a varied and excellent dining experience with a wide range of cuisines available. (112 reviews)
  • Breakfast at this property offers a wide variety of food options and stunning views. (59 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Restaurant
Location
View
Breakfast
Store
Metro station
Waterfalls
Amenities

Reviews

Verified

10/10 Exceptional

It was good Staff was nice room was good Thank you very much I enjoyed the stay
Misako, 2-night trip
Verified

10/10 Exceptional

We had a lovely stay. The rooms were clean and comfortable, the service was great, the location was convenient and the food was good.
Katherine, 2-night trip
Verified

10/10 Exceptional

Staff is very friendly and helpful
Yoko, 4-night trip
Verified

10/10 Exceptional

Very clean and excellent service. I would have liked a bit more exercise equipment. Also, would have liked if they had do-it-yourself laundry, though I understand that is unusual for high-end hotels.
Joseph, 2-night trip
Verified

10/10 Exceptional

We had a wonderful stay. Clean, spacious rooms and excellent staff.
Akshay, 3-night trip
Verified

8/10 Very good

The fellow who checked us in was somewhat brusque but all other staff that we interacted with were exceptionally polite and helpful. Very good buffet lunch. Loved the view from the Garden Lounge and enjoyed late night drinks at the bar in hotel's Main section.
Robert, 2-night trip
Verified

10/10 Exceptional

Awesome location, excellent staff, perfect place to stay while exploring Tokyo.
Michael, 4-night trip
Verified

10/10 Exceptional

Absolutely loved our stay here! Connecting rooms traveling with a 13 and 10 year old. The beds were so comfortable and the bathroom spacious! The hotel is huge and has a wonderful garden to walk through early mornings! Everyday coming home from exploring to a cleaned room and fresh amenities was the greatest! Location to the metro was huge and there are authentic dining options all around you!
Michelle, 5-night trip
Verified

8/10 Very good

Good location and fine hotel. English is still a struggle. If you check in after 22:00, you need to walk a bit between towers.
Ivan, 6-night trip
Verified

10/10 Exceptional

Hotel staff always treats every guest with utmost respect, regardless of the type of room they book, making them feel truly special. The room was clean, spacious, and equipped with better amenities compared to other hotels.
Kanako, 2-night trip
Verified

10/10 Exceptional

We had a great stay. The staff were very helpful during our entire stay. We really enjoyed the garden, this is a must see.
Rob, 2-night trip
Verified

10/10 Exceptional

Great breakfast, spacious rooms, loved having a connecting room for a family stay
Lauren Culzean, 6-night trip
Verified

10/10 Exceptional

Clean room, polite staff and very good location
Christos, 4-night trip
Verified

10/10 Exceptional

The room was always immaculate and the staff friendly and accommodating.
Kelly, 5-night trip
Verified

10/10 Exceptional

The room was clean and the staff was extremely helpful
Matthew, 4-night trip
Verified

10/10 Exceptional

Outstanding in every way! Staff, room service, linens, room amenities. We loved our stay here
DAVID, 2-night trip
Verified

10/10 Exceptional

Wonderful property with beautiful gardens, shops, and restaurants. It is centrally located allowing you to get around Tokyo via whatever mode of transportation you choose. Cant wait to come back!
Japanese breakfast
View from our room
Gardens
Cherry blossoms on the streets around the hotel
deanna, 2-night trip
Verified

10/10 Exceptional

Great room and staff
Day view
Night view
1 king room
David, 2-night trip
Verified

10/10 Exceptional

The hotel was excellent. The room was spacious and clean. The view of the garden during breakfast was stunning.
EDUARDO, 5-night trip
Verified

10/10 Exceptional

Beautiful gardens and centrally located in Tokyo. Rooms comfortable and everything working well in spite of the age of the facility. Remember staying there years ago when the hotel was new. Enjoyed my stay and various restaurants located in the complex.
Stanley, 2-night trip
Verified

10/10 Exceptional

New Otani is everything in a luxury hotel (without the luxury price) you would hope for. Amazing staff and facilities.
Sally, 4-night trip
Verified

10/10 Exceptional

Very spacious room, high quality modern amenities and fixtures, very comfortable bed. Loved the Japanese garden, and the view of the Palace gardens and city from our room.
Ananta, 1-night trip
Verified

10/10 Exceptional

The hotel exceeded our expectations! So many amenities and beautiful garden. The staff was very efficient and friendly. The variety of restaurants and cafes was super convenient. We did use the bus shuttle to the airport which was easy!
View from our room
Gardens were lovely and peaceful
Nanette, 4-night trip
Verified

10/10 Exceptional

A traditional high class hotel. Old world excellence.
Robert, 3-night trip
Verified

10/10 Exceptional

Great staff and nice breakfast.
Viktor, 3-night trip