2/10 Buruk
13 Januari 2025
Worst hotel ever
Checking in was absolutely horrible, worst experience I have ever had. The front desk lady was rude, threatening and treated me like I was doing something wrong or illegal by checking into a hotel I already paid for. She claimed it's company policy to have all adult ids on file that would be in the hotel. I questioned how that was legal for her to be monitoring if I choose to have a guest in my room or legal for her to require personal information of my guest. Her response was that I was being difficult and that I wouldn't be allowed to stay there and that she also wouldn't be canceling my reservation. That I would still be charged and she would just refuse service. I wasn't rude to her, I was doing my best to follow policies but the simple fact was I can have my own guests ( family/friends) visit my own room. She threatened after finally letting me check in that if there was any riff raff she would be calling the police because she doesn't want issues. I am a 33 year old adult, simple trying to get out of town, see the beach and go to a casino, not a child trying to have a hotel party. It was absolutely inappropriate. Ruined the whole trip experience.
Additionally, the door to outside the hotel had no locks on it and people were coming and going all night, guest or not. The place smells like dog piss and the room was next to a loud elevator with people making noises and elevator noises the entire night. I would never stay here again or any other 6.
Traveler terverifikasi
Perjalanan keluarga 1 malam
Ulasan tamu Hotels.com yang terverifikasi
