2/10 Buruk
20 Februari 2025
Upon arriving at 3 am for check-in, I was not given the room that I had originally booked I recently stayed at a resort that left a lot to be desired in terms of dining options and guest care. The resort claimed to offer multiple dining options, but during lunch, only one restaurant was open, leading to long lines and waits for a meal. To make matters worse, the food served was not fresh and lacked flavor.
Additionally, the resort lacked a buffet option, leaving guests with limited choices for their meals. This lack of variety was disappointing and made dining at the resort a tedious and unenjoyable experience.
Furthermore, I was shocked to discover that the resort was negligent when it came to guest safety. I witnessed a broken power cable submerged in the swimming pool for hours, posing a serious risk to guests. This lack of maintenance and disregard for guest safety was unacceptable and concerning.
Beach and pools are V.dirty and I didn't use them.
If you ask for a manager always unavailable , the resort is run by irresponsible teenagers claiming that they are butlers.
Overall, my experience at this resort was disappointing and frustrating. The lack of fresh food options, long wait times for meals, and disregard for guest safety left a lot to be desired. I would not recommend this resort to others seeking a relaxing and enjoyable vacation experience.
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