2/10 Buruk
13 Jul 2025
Poor Quality Control
Room decor was nice. However, the bathroom smelled like a sewer gas backing up. We were also put in the room right next door (same side) as conference room, which was loud and disturbing. When we arrived the property was not busy or overcrowded so I believe they could have put my husband and I in a better room or at least more peaceful. Also, our TV had a line across the picture which hindered the view and experience.
Lastly, IHG has the best hot cinnamons rolls but this location served them cold out of the fridge. Most other food such as eggs were cold. Coffee containers were empty. The food was not presented well or appetizing. Even the bananas looked old. One of the booths seating had a large (5” inch) rio on the upholstery. It was unsightly and not inviting area.
All around bad experience at IHG
Lorri
Lorri, perjalanan 1 malam
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