6/10 Bagus
26 Januari 2025
Disappointed and won’t come back again
Here’s a draft of your hotel review:
I was incredibly disappointed with my stay. The issues started with the bathroom— the shower floor was soft and clearly not supported, which felt unsafe. It was obvious the shower hadn’t been cleaned properly in weeks. Mold was visible on the lamp shade, and the lamps themselves were rusted. The lack of attention to detail continued with the towels—there was only one washcloth provided for two people over two days, which is unacceptable.
Customer service at the front desk bordered on rude; there was little effort to make guests feel welcome or valued. As for breakfast, it was unappetizing—everything looked rubbery and unappealing. Additionally, the options were not food allergy-friendly at all, which made it impossible for me to eat safely.
I wouldn’t recommend this hotel unless major improvements are made in cleanliness, maintenance, guest amenities, and staff hospitality. A truly disappointing experience.
Stayed here two years ago and this was night and day difference between the two
Elizabeth
Elizabeth, perjalanan 2 malam
Ulasan tamu Hotels.com yang terverifikasi
