Arrived to find that someone cancelled my booking. Then, had to wait to see if another room was available. After 40 minutes of giving front desk information. The computer "crashed" and I was asked to come back in about an hour or two. THAT, was not good. I return to finally get checked into a room at 7pm. ( intially, I arrived at 4:30)
I wish I knew this hotel was an " extended stay" hotel. Never saw those words on the website. The place is located in a very nice area, which made me think the hotel would also be nice. Boy, was I wrong. Run down. People moving out. Marijuana smell. Cigarette stale smoke lingered in my room, the hall. Bed was a platform, unusaual for a hotel and uncomfortable. No food service, breakfast. No amenities what so ever. I was shocked coming from a Hotels.com hotel. Ive always had nice, clean amenity serviced hotels with them.
TV didnt work. Young nice man at the front desk had to get a cable to connect it for me!
My bathroom smelled like cigarette smoke coming from the sink. Yelling in the hall around 3am. Loud talking outside my window around 1am. Couldnt go back to sleep. That hotel has no business being in that nice area. Its deceptive. I do not recommend anyine staying here, unless you're desperate. Very unpleasant, surprising unknown details that were left out of the description on the web site.
