Arrival, was confusing. The hotel is one building with two hotels. The other was Homewood Suites. I have had bad experiences with “Suites” hotels cuz they seem to rent by the week. Parking Lot: was small, dark, and seedy. I did not feel safe. Semi-trucks took several spots. Staff, could not find my Honors account and shamed me for not booking through Hilton. Also, night staff could not setup a late checkout. I had to call between 7-9 am. HELLO, the reason for the late checkout request is to sleep in, not have to set an alarm to call and request more time. Room: looked clean, but that image disappears when you see bugs in the shower. Bed: was very firm and the comforter was frayed and worn. AC: rest in the night to 76, woke up sweating and uncomfortable. Breakfast was $20 a person. Run Away!