First time villa stayed in Bali and we found from the moment we arrived until we departed the staff were very helpful and professional. The villa facilities and condition itself is a bit outdated, especially in a master room where I stayed, every time we had a shower, the water was over flown and the toilet cleaning needs to be improved, not sure whether this is to do with the water quality around the area. Regardless of the minor inconvenienced, we still truly enjoyed our stay and recommend to everyone, especially to travellers with family.