Hotel The Mark Haeundae

The beds are uncomfortable, very rigid and hard. The rooms need a good redecorating. It's a cheap stay in a great area. Otherwise, the rooms leave much to be desired.

Major construction going on next door. They start work at 6 am in the morning and end late at night. Very noisy at times. Booked a room for four adults but the amenities provided were for 2 pax.

Overall it was a nice stay. The M suite had plenty of room but the pictures do make it look larger than it is.

The staff are not friendly and helpful at all. I was staying at building B and after check in, I can't find the way to building B however the staff are not willing to show to to the way even they have 3 ppl there with no other guest and I have speak out I need help

Staff were not friendly. Hotel reception, elevator and corridor did not look welcoming. Appears very metallic and very harsh. Room was not very clean too but the smell of antiseptic was overpowering somehow. I could see layer of dust on benches and wall of toilet. Three of us were given 1 bath towel only and 3 face towels. When we asked for more from the receptionist, we were told that was Korean style - ie Korean only use face towel as bath towel. The towels looked old by the way.