Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive
Tulum Intl. Airport (TQO) - 146 min drive
Restaurants
Hotel Emporio Cancun - 9 min walk
Coyote Loco - 3 min walk
Tun-kul - 10 min walk
Market Place - 1 min walk
MakiTaco - 1 min walk
About this property
Grand Oasis Cancun Todo Incluido
Grand Oasis Cancun Todo Incluido is a great choice for your beach stay in Cancun. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and manicures and pedicures. Dining choices include 8 restaurants, and the 8 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious hotel include a marina, a nightclub and a free kid's club.
All-inclusive
This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All meals and snacks included
In-room minibar (some restrictions)
Lessons/classes/games
Aerobics
Cooking
Dancing
Pilates
Yoga
Entertainment
On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Languages
English, Spanish
At a glance
Hotel size
1378 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 25
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Free children's club
Pets
No pets or service animals allowed
Internet
WiFi in public areas*
WiFi in rooms*
Parking
Free on-site self-parking
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
8 restaurants
8 bars/lounges
Swim-up bar
Coffee shop
24-hour room service
Travelling with children
Children stay for free (see details)
Free children's club
Playground
Babysitting (surcharge)
What to do
On the beach
Pilates classes
Yoga classes
Shopping
Pool table
Working away
Business centre
Meeting room
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
4 buildings/towers
Built in 1989
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness centre
An outdoor pool
Full-service spa
Marina
Nightclub
Outdoor tennis court
Sauna
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Blackout curtains
Free cot/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
WiFi (surcharge)
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (surcharge)
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sensoria. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.
Fees & policies
Refundable deposits
Easter holidays deposit: USD 30 per stay for guests under 26 years old staying between 01 February to 30 April
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: USD 4.57 per accommodation, per night
Optional extras
WiFi is available in guest rooms for USD 10 per day (rates may vary)
WiFi is available in public areas for USD 10 per day (rates may vary)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Safes in guest rooms can be used for USD 10 per night
Children & extra beds
Babysitting is available for an extra charge
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Oasis Cancun Lite Resort
Oasis Lite Resort
Oasis Cancun Lite All Inclusive
Oasis Lite All Inclusive
Oasis Cancun Lite All Inclusive All-inclusive property
Oasis Lite All Inclusive All-inclusive property
Oasis Cancun Lite
Oasis Lite Inclusive inclusiv
Oasis Cancun Todo Incluido
Oasis Cancun Lite All Inclusive
Grand Oasis Cancun Todo Incluido Hotel
Grand Oasis Cancun Todo Incluido Cancun
Grand Oasis Cancun Todo Incluido Hotel Cancun
Frequently asked questions
Does Grand Oasis Cancun Todo Incluido offer free cancellation for a full refund?
Yes, Grand Oasis Cancun Todo Incluido does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Oasis Cancun Todo Incluido?
Yes, there's an outdoor pool.
Are pets allowed at Grand Oasis Cancun Todo Incluido?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Oasis Cancun Todo Incluido?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Oasis Cancun Todo Incluido?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless social distancing and check-out are available.
Is there an on-site casino at Grand Oasis Cancun Todo Incluido?
No, this hotel doesn't have a casino, but PlayCity Casino (23-min drive) and Royal Yak Casino and Sports Book (24-min drive) are both nearby.
What is there to do at Grand Oasis Cancun Todo Incluido and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Grand Oasis Cancun Todo Incluido also has 8 bars, a nightclub and a sauna, as well as a fitness centre and a garden.
Are there restaurants at or near Grand Oasis Cancun Todo Incluido?
Yes, there are 8 on-site restaurants.
What's the area around Grand Oasis Cancun Todo Incluido like?
Grand Oasis Cancun Todo Incluido is a short 10-minute walk from Iberostar Cancun Golf Course and 10 minutes' walk from Aquaworld.
Grand Oasis Cancun Todo Incluido Reviews
Reviews
5.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.2/10
Cleanliness
6.0/10
Staff & service
6.0/10
Amenities
5.8/10
Property conditions & facilities
5.4/10
Eco-friendliness
Reviews
2/10 Poor
14 Jul 2022
Hilda
Hilda, 5-night trip
Verified Expedia guest review
2/10 Poor
14 Jul 2022
This place costumer service is awful , will cancel your reservation if you don’t check in on time so if you flight is delayed which is out of your control you loose all your money . I paid for 5 nights and I called the hotel to notify them and they didn’t care and wouldn’t refund me my money . Expedia costumer service stated they should of not cancel my reservation .
Ramon
Ramon, 5-night family trip
Verified Expedia guest review
2/10 Poor
11 Jul 2022
Staff was really rude in person, before it i try contact them and they didnt answer the my phone call, they didnt reply my whats up.
Also when I arrive in the hotel they didnt answer any of my questions, and asked me to contact expedia to help me with everything. in the other words, or you book direct by their web site or they didnt support your. They dont care about customer satisfaction if you are a expedia customer
Roggers
Roggers, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
3 Dec 2021
Everardo
Everardo, 4-night trip
Verified Expedia guest review
2/10 Poor
19 Oct 2021
Absolutely the worst all-inclusive resort I have ever stayed in Mexico. I have never had such a bad experience. My girlfriend and I visited in early August 2021. For starters the place was udner staffed but given the nature of the pandemic it was understandable but regardless the staff was rude which is so different than the norm in mexcio. The buffets woom 30-60 mins every morning to enter for breakfast. The Food was rather cheap and low quality. The snack bars around the pools had the most horraneous options I ahve ever seen. There ould be giant tubs of pre-cooked chicken tenders that would just lay there all day until people ordered them. The drinks at this resort were beyond terrible. There was no premium liquor what so ever and all that the rest used was cheap local booze. They never measured their drinks which made the cocktails so strong it was unenjoyable. The rooms were the worst part of this all. The shower did not go past a luke warm heat, I woke up with bed bug bites almost every night, the cleanign service would only come clean the rooms once every two nights, there was no safe to lock your valuables up and the AC was broken so unless you left it at full blast it would be an incredibly loud noise that made it hard to sleep, so we went to bed in MEXICO with sweaters and sweat pants. Lastly, the beach was covered in algae. Please for the sake of your hard-earned dollar NEVER and I mean NEVER visit this resort. It was a great location 20 years ago but not anymore.
David Nunes
David Nunes, 6-night romance trip
Verified Expedia guest review
2/10 Poor
12 Sep 2021
We purchased threw orbitz Allexclusive and when we got to check in they told us we don’t have anything we are Beaty upset and demanding some of our money back for a falls advertisement
Lukasz
Lukasz, 4-night family trip
Verified Orbitz guest review
2/10 Poor
12 Sep 2021
I was very disappointed that I purchased for all inclusive through Orbitz snd nothing was included! False advertising. Also the hotel gave room access to our room to a whole another family!
Imelda
Imelda, 4-night romance trip
Verified Orbitz guest review
2/10 Poor
4 Sep 2021
LIDIA
LIDIA, 6-night trip
Verified Orbitz guest review
6/10 Good
25 Aug 2021
Elmis
Elmis, 4-night romance trip
Verified CheapTickets guest review
2/10 Poor
24 Aug 2021
Elhadj Hadjar
Elhadj Hadjar, 6-night trip
Verified Expedia guest review
2/10 Poor
10 Aug 2021
Maria
Maria, 4-night trip
Verified CheapTickets guest review
4/10 Fair
31 Jul 2021
The pool and beach were very nice. We enjoyed the adult pools. The beds there were nice.
We were disappointed at most everything else.
- They were missing two toliet seats at a restroom.
-We waited approximately 2 hours to check in.
- All inclusive means that breakfast was included. We needed to spend approximately $700 more to include the other meals and drinks. I have never gone to an all-inclusive resort that just included breakfast.
-The bathroom had a frosted block wall between the toilet and the bed. I ended up using the restroom with the light out so the other person could see me.
- It states that refrigerator is stocked, but if you want more of anything you have to pay for room service to bring it. This includes water which is needed to brush with.
-Service was slow at all but one restaurant. The Italian restaurant had excellent service.
-The restaurants were out of ice most days.
-There was a sign saying that they were not responsible for theft and to use the safe. The safe did not have a lock and I heatd on our last day you had to go to the desk and buy a lock.
Verified traveller
5-night family trip
Verified CheapTickets guest review
2/10 Poor
31 Jul 2021
I paid all inclusive to Expedia & hotel said no
Elsie
Elsie, 4-night trip
Verified Expedia guest review
4/10 Fair
1 Dec 2020
DanielPaz
DanielPaz, 1-night trip with friends
Verified Expedia guest review
6/10 Good
4 Feb 2020
Verified traveller
7-night trip
Verified Expedia guest review
8/10 Very good
10 Dec 2019
Verified traveller
5-night trip
Verified Expedia guest review
10/10 Exceptional
13 Nov 2019
No problem. Todo fue estupendo. Creo que vanos a volver.
Ricardo
Ricardo, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
10 Nov 2019
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
3 Nov 2019
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
2 Nov 2019
It was amazing thanks to Oscar
RALPH
RALPH, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
22 Oct 2019
Terrible food, good service
Service is great, all the people are super kind and helpful. The common areas are fine, entertainment is fine, Pool is great, beach is great. But when it comes to food, please be advised that it is absolutely horrible, all of the restaurants are bad, but the buffet is the worst. So disgusting.
Marysol
Marysol, 3-night romance trip
Verified Hotels.com guest review
2/10 Poor
29 Sep 2019
Pool wasvery nice but the rooms was low budget with roaches. The air in the room hardly worked and the refrigerator wasn't cold
Stacey
Stacey, 3-night family trip
Verified Expedia guest review
6/10 Good
15 Sep 2019
Reception service and some restaurants. apart they never mentioned that they were remodeling the hotel that I wanted to stay.
Verified traveller
3-night trip
Verified Expedia guest review
2/10 Poor
14 Aug 2019
Never again. The place did not have air condition. it had water coolers and the beds were moist almost wet and it stunk.
Verified traveller
4-night family trip
Verified CheapTickets guest review
6/10 Good
14 Aug 2019
The hotel was beautiful & most of the staff was very friendly the others just rude. Food was not the greatest on this resort sadly because it was an all inclusive so I had to go out of the way to buy food elsewhere. Also the room keys barely worked I had to go to the front desk twice so they can switch me out new keys . But if you want a cheap relaxing trip to Cancun this is the place ! You get what you pay for !