Cascades Mountain Resort, Ascend Hotel Collection merupakan pilihan yang bagus untuk menginap di Hendersonville. Kolam renang indoor merupakan spot yang menyenangkan untuk berenang, serta tamu dapat makan di Old Orchard Tavern, yang menyajikan masakan Amerika dan buka untuk makan malam. Terdapat bar tepi kolam renang dan kolam renang anak, serta fasilitas dalam kamar yang meliputi kulkas dan microwave. Traveler mengatakan hal baik tentang kolam renang.
Bahasa
Inggris, Spanyol
Sekilas
Ukuran hotel
100 hotel
Diatur lebih dari 2 lantai
Saat tiba/pulang
Check-in mulai: 16.00; Batas waktu check-in: 04.00
Check-in lebih akhir tergantung ketersediaan
Usia check-in minimal - 21
Waktu check-out adalah 11.00
Pembatasan terkait perjalanan Anda
Lihat pembatasan COVID-19.
Petunjuk check-in khusus
Resepsionis akan menyambut tamu saat kedatangan
Diperlukan saat check-in
Kartu kredit, kartu debit, deposit tunai diperlukan untuk biaya tak terduga
Kartu identitas berfoto yang diterbitkan pemerintah diperlukan
Usia minimal untuk check-in adalah 21 tahun
Anak
Maksimal 2 anak usia 16 tahun atau ke bawah diizinkan menginap gratis jika tinggal di kamar orang tua atau walinya, dengan menggunakan tempat tidur yang ada
Hewan peliharaan
Hewan peliharaan tidak diperkenankan
Hewan penuntun diperbolehkan
Internet
Gratis WiFi di area umum
Parkir
Parkir mandiri gratis di properti
Informasi lainnya
Properti bebas-rokok
Fasilitas properti
Makanan dan minuman
Restoran
Bar/lounge
Bar tepi kolam renang
Kafe
Layanan kamar (jam tertentu)
Toko roti/camilan
Bepergian dengan anak-anak
Anak-anak menginap bebas biaya
Kolam renang anak
Seluncuran air
Pagar kolam renang
Aktivitas
Diskon di pusat kebugaran terdekat
Jalur mendaki/bersepeda
Berkuda
Jalur ski
Ziplining
Snowboarding
Tur kilang anggur
Bekerja jauh
Pusat bisnis 24 jam
3 ruang rapat
Pusat konferensi (ruang 2100 kaki persegi)
Layanan
Resepsionis 24 jam
Layanan concierge
Paket romantis
Fasilitas
1 bangunan/gedung
Dibangun tahun 1960
Taman
Area piknik
Teras
Perapian di lobi
TV di ruangan umum
Kolam renang indoor
3 bathtub spa
Seluncuran air
Fasilitas difabel
Papan petunjuk dalam huruf Braille
Meja registrasi yang dapat diakses kursi roda
Alarm visual di lorong
Pegangan tangan di tangga
TV dengan teks
Kursi bathtub yang portabel
Gagang pegangan di bathtub
Gagang pegangan di shower
Bathtub difabel
Lantai atas hanya dapat diakses lewat tangga
Jalur ke pintu masuk yang terang
Jalur tanpa tangga ke pintu masuk
Katrol tubuh di kolam renang di lokasi
Fasilitas kamar
Terhibur
Televisi layar datar
Saluran Saluran TV kabel premium
Kenyamanan rumah
AC dan penghangat ruangan
Pemanas air untuk kopi/teh
Setrika/meja setrika
Tidur nyenyak
Tempat tidur bayi gratis
Tempat tidur lipat/ekstra (biaya tambahan)
Seprai linen
Menyegarkan
Kamar mandi pribadi
Kombinasi shower/bathtub
Perlengkapan mandi gratis
Pengering rambut
Disediakan handuk
Tetap terhubung
Meja tulis
Makanan dan minuman
Kulkas
Microwave
Lainnya
Pembersihan kamar (atas permintaan)
Fitur khusus
Tempat makan
Old Orchard Tavern - restoran ini memiliki spesialisasi masakan Amerika dan hanya menyajikan makan malam.
Biaya & kebijakan
Renovasi dan penutupan
Fasilitas berikut tutup pada hari Minggu, Rabu, Kamis, Jumat, dan Sabtu:
Fasilitas fitness
Bathtub spa
Anak-anak & tempat tidur tambahan
Tempat tidur lipat disediakan dengan biaya USD 10.0 per masa menginap
Kebijakan
Properti ini tidak memiliki lift.
Properti ini menerima kartu kredit. Tidak menerima uang tunai.
Properti ini menegaskan bahwa mereka mengikuti praktik kebersihan dan disinfeksi dari panduan Commitment to Clean (Choice).
Juga dikenal sebagai
Cascades Mountain Resort Hendersonville
Cascades Mountain Resort
Cascades Mountain Hendersonville
Cascades Mountain
Cascades Mountain Resort, Ascend Hotel Collection Hotel
Cascades Mountain Resort an Ascend Hotel Collection Member
Cascades Mountain Resort, Ascend Hotel Collection Hendersonville
Pertanyaan umum
Apakah Cascades Mountain Resort, Ascend Hotel Collection menawarkan pembatalan gratis untuk refund penuh?
Ya, Cascades Mountain Resort, Ascend Hotel Collection memiliki harga kamar refundable penuh yang tersedia untuk dipesan di situs web kami. Jika Anda memesan harga refundable, pemesanan ini dapat dibatalkan hingga beberapa hari sebelum check-in tergantung kebijakan pembatalan properti. Cukup pastikan untuk membaca kebijakan pembatalan properti ini untuk syarat dan ketentuan pastinya.
Apakah Cascades Mountain Resort, Ascend Hotel Collection memiliki kolam renang?
Ya, ada kolam renang indoor dan kolam renang anak.
Apakah Cascades Mountain Resort, Ascend Hotel Collection mengizinkan hewan peliharaan?
Maaf, hewan peliharaan tidak diperkenankan, kecuali hewan pemandu.
Apakah parkir di properti ditawarkan Cascades Mountain Resort, Ascend Hotel Collection?
Ya, tersedia parkir parkir mandiri gratis.
Kapan waktu check-in dan check-out di Cascades Mountain Resort, Ascend Hotel Collection?
Check-in mulai pukul: 16.00; Batas waktu check-in pukul: 04.00. Check-out dilakukan pada 11.00.
Apa saja yang dapat dilakukan di Cascades Mountain Resort, Ascend Hotel Collection dan sekitarnya?
Mari bergembira dengan kegiatan seru di properti ini saat musim dingin, seperti snowboarding dan ski, serta haiking dan berkuda pada bulan-bulan yang lebih hangat.
. Manjakan tubuh Anda di salah satu 3 bathtub spa atau nikmati fasilitas lainnya, seperti seluncuran air dan area piknik. Cascades Mountain Resort, Ascend Hotel Collection juga memiliki taman.
Apakah ada restoran di dekat Cascades Mountain Resort, Ascend Hotel Collection?
Ya, Old Orchard Tavern menawarkan masakan Amerika.
Ulasan Cascades Mountain Resort, Ascend Hotel Collection
Ulasan
6,6
Bagus
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
6,8/10
Kebersihan
7,4/10
Staf & layanan
6,4/10
Fasilitas
6,4/10
Kondisi & fasilitas properti
5,6/10
Ramah lingkungan
Ulasan
2/10 Buruk
25 November 2024
Not worth it
Tub was backed up. TV had no box or remote so I couldn't watch anything. And there was no toilet paper in the room. The only positive thing was the bed was decently comfortable and looked clean.
Traveler terverifikasi
Perjalanan keluarga 1 malam
Ulasan tamu Hotels.com yang terverifikasi
10/10 Sempurna
22 November 2024
Fausto
Fausto, perjalanan 1 malam
Ulasan tamu Hotels.com yang terverifikasi
2/10 Buruk
21 November 2024
Rm had someone in it. Only snack machine didnt work. Staff offered tonsell me her bag of chips. Last night i was there no hot water.
Nick
Nick, perjalanan keluarga 2 malam
Ulasan tamu Hotels.com yang terverifikasi
4/10 Lumayan
19 November 2024
I am sorry to say that the desk people did not have the mind to want to be service orientated. The hallways were not vaccumed. When i checked in, my room was not clean. I used the shower and several long strands of hair was in the tub. The phone did not work. The maids did not understand english.
James
James, perjalanan 7 malam
Ulasan tamu Hotels.com yang terverifikasi
2/10 Buruk
17 November 2024
Brittany
Brittany, perjalanan bisnis 2 malam
Ulasan tamu Hotels.com yang terverifikasi
10/10 Sempurna
15 November 2024
Brian
Brian, perjalanan 1 malam
Ulasan tamu Hotels.com yang terverifikasi
2/10 Buruk
15 November 2024
Absolutely the worst experience I’ve ever had at a hotel
Robert
Robert, perjalanan bisnis 3 malam
Ulasan tamu Hotels.com yang terverifikasi
2/10 Buruk
14 November 2024
Hugo
Hugo, perjalanan 1 malam
Ulasan tamu Hotels.com yang terverifikasi
2/10 Buruk
10 November 2024
Jeremy
Jeremy, perjalanan 4 malam
Ulasan tamu Hotels.com yang terverifikasi
10/10 Sempurna
10 November 2024
Fausto
Fausto, perjalanan 2 malam
Ulasan tamu Hotels.com yang terverifikasi
2/10 Buruk
9 November 2024
Terrianna
Terrianna, perjalanan bisnis 4 malam
Ulasan tamu Hotels.com yang terverifikasi
6/10 Bagus
9 November 2024
Okay
The best part about the stay was the pool with slide. The room was good but the bathroom was very small, fan didnt work so the humidity built up quickly and made a mess. It was very small, and paint coming off the walls in the bathroom. Probably from the moisture .
Michael
Michael, perjalanan keluarga 1 malam
Ulasan tamu Hotels.com yang terverifikasi
2/10 Buruk
8 November 2024
They are thieves
Matthew
Matthew, perjalanan 9 malam
Ulasan tamu Hotels.com yang terverifikasi
2/10 Buruk
8 November 2024
Robbin
Robbin, perjalanan 1 malam
Ulasan tamu Hotels.com yang terverifikasi
4/10 Lumayan
7 November 2024
Very disappointed
It was horrible no internet no phones hot tubs were not working. No laundry No ice Coffee maker didn’t work and no breakfast. You can tell at one time this was a wonderful hotel but it was horrible service attitudes lack of items and no willingness to lower rate even though none of this was disclosed.
Robbin
Robbin, perjalanan keluarga 2 malam
Ulasan tamu Hotels.com yang terverifikasi
10/10 Sempurna
31 Oktober 2024
Leandra
Leandra, perjalanan keluarga 1 malam
Ulasan tamu Hotels.com yang terverifikasi
4/10 Lumayan
30 Oktober 2024
Horrible time. Decent waterslide.
The first room they sent me to was already occupied. Then after getting a second room, they gave other guests key cards to my room. 2 people walked in on me getting out of the shower. In the morning i found multiple cockroaches crawling around my room. The waterslide was cool tho, hot tub was not working.
Jon
Jon, perjalanan bisnis 1 malam
Ulasan tamu Hotels.com yang terverifikasi
2/10 Buruk
20 Oktober 2024
Sandy
Sandy, perjalanan 1 malam
Ulasan tamu Hotels.com yang terverifikasi
4/10 Lumayan
23 September 2024
This hotel has really gone down bad!! I hate it because my kids love the pool and we stay here every year but we want next year if it doesn’t do some major improvements so sad
Julie
Julie, perjalanan keluarga 2 malam
Ulasan tamu Hotels.com yang terverifikasi
2/10 Buruk
20 September 2024
No thank you
This was the second worst hotel that we have ever stayed at. We had to use a real key for the room and we were told it would cost $1,000 if we lost it. We get in the room amd the carpet is coming up, the bed and couch sheets were filthy so we had to have them changed and the shower had almost 0 pressure and had no hot water. The pool was a cool idea with the water slide but it was so murcy that you couldn't see to the bottom. I would highly advise against staying here.
Traveler terverifikasi
Perjalanan keluarga 1 malam
Ulasan tamu Hotels.com yang terverifikasi
10/10 Sempurna
1 September 2024
Zebulun
Zebulun, perjalanan 1 malam
Ulasan tamu Hotels.com yang terverifikasi
2/10 Buruk
1 September 2024
Jonathan
Jonathan, perjalanan 1 malam
Ulasan tamu Hotels.com yang terverifikasi
2/10 Buruk
30 Agustus 2024
HIGHLY DISAPPOINTED
To be honest, this location had none of the amenities as described. It did not have wifi, instead had random hotspots. The restaurant was shut down, and has been for quite some time. The hot tub was inoperable. The property needed to be cleaned up and have landscaping done. This use to be a really nice place to stay and visit. The quality of this location has went downhill dramatically. I definitely won't be staying at this location again, unless some big changes for the positive takes place.
Jonathan
Jonathan, perjalanan keluarga 1 malam
Ulasan tamu Hotels.com yang terverifikasi
2/10 Buruk
30 Agustus 2024
No. Just... no
Upon walking in the beautiful front Fountain is broken which should have been a sign . I go to the front desk she asks for my name we get the room situated . She tells me in the short conversation we have that the owners don't have any money and that they're selling out in the middle of September . I try not to think too much of it . Maybe she's just having a bad night? We get up to the room everything seems fine the kids go to the pool . Come bedtime though , There were stains on the bedspreads that were yellow but small and the sofa bed had what looked like blood stains and urine stains. I went to the front desk and asked what could be done. When the blonde front desk lady decided to get up and quit scrolling on her phone she looked up at me, clicked her teeth and said, ver batim "ok... so. Um.... what do you want me to do about it?"
I should have left then but... non refundable.... the husband was already asleep.. she told me to dig around in the drawers and try to find some sheets. I found one sheet. When I went back down to the front desk I waited no one was there to ask for extra blankets for my children.
At about 7:30 a.m. I crack open one of my eyes and see two women peeking in my hotel room window. Then I hear them tap on it. I get up and go to the door and they say they didn't know anyone was in there. Turns out they were housekeepers. broken Fitness room is broken no breakfast no bar. The pool was cloudy. The only cool thing about this place was the water slide.
Traveler terverifikasi
Perjalanan keluarga 1 malam
Ulasan tamu Hotels.com yang terverifikasi
2/10 Buruk
24 Agustus 2024
I was ok with knowing it had zero amenities other than a pool, but there was also no pool towels. My room key wouldnt work, after 3 times.
The only upside was the afternoon shift lady was friendly.
Everything and everyone else i delt with was an all around terrible experience