We got there for 130pm on the 3/3/25 had trouble parking as the hotel was getting a delivery truck blocked the entrance, fair enough buy the young guy on the desk with deciding hair was just plain rude, I ask him as we were going to have to wait in reception could we order a drink, with out even lifting his head he pointed to the bar, yes that’s where you get a drink but there was know one serving after waiting 10mns a lady turned up and served me two small beers took my €10 no receipt and disappeared again. As the rude guy on the desk said our room would not be ready until just after 3pm (fair enough check in is 3) my partner and I walked across the street to the mercure for some food and drinks the staff were very friendly and polite. On arriving back at reception the que was out of the door it took us until 340pm to get our room key, if you were thinking of booking this hotel don’t just book the mercure where the staff don’t see you as a nuisance but a paying customer