I've to wait little bit longer in the check in time since my reservation wasn't appeared yet, on the system. I got room F ( at the corner on the 2nd floor ) in the 1st day. room is good, but I just got 1 bath towel in the room 😔 I asked the staff to deliver 1 more , but he suggested me to come at the reception desk. On the second day, I moved to room C because I asked for the room near to the stairs. Unfortunately, they did not give us for new aminities ( shower gel, shampoo, toothbrush, dll ) instead of 2 mineral waters in the room. And also, there was just 1 bath towels in the room.
In addition, to get a service excellent, may you ( staff ) can guide the guest upon check in about the room facilities. So, we ( the guest ) were not insecure about what we got in the reservation.