6/10
This was the 3rd property I stayed in the Pucón area. The room was closer to a hostel than an apart-hotel. It was adequate, and the kitchen was sufficiently stocked to prepare basic meals, but we needed to purchase our cleaning supplies. The bed was uncomfortable, and one could hear the neighbors in the hallways and adjacent balconies. The staff could have been more helpful (polite but not generally motivated to be helpful). The hotel property itself is lovely, and I highly recommend enjoying a coffee on the veranda when the weather is nice.
J.J.
4-night trip