4/10 Lumayan
27 Januari 2025
No wifi, no pool, no fridge
I got stranded due to a snow storm so chose to stay at this hotel because of the pool/hot tub, the availability of a fridge to store the food I had with me, and for a desk for working.
As I checked in they said the pool/hot tub were out of use - though I could use the one at the hotel across the street (in a snowstorm?)
I couldn't connect to the wifi and was given a helpline number to call myself - spent 45 minutes getting connected.
Then when checking out the next day opened up the fridge to remove my food to discover that it wasn't actually running - and my food was spoiled.
The front desk said they couldn't give me any kind of refund because I had booked through a third party site - but offered me membership points (though I'm not a member and this experience wasn't exactly an advertisement for signing up).
Disappointing on many levels
Janet
Janet, perjalanan bisnis 1 malam
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