Sternwheeler Hotel and Conference Centre offers a warm welcome in the heart of the city. Savor breakfast, lunch, or dinner at Steele Street restaurant or grab a coffee from the cafe while staying connected with in-room WiFi. The hotel's eco-friendly vibe shines through its amenities like dry cleaning/laundry services and luggage storage.
Whitehorse, YT (YXY-Whitehorse Intl.) - 10 min drive
Free airport shuttle
Restaurants
Tim Hortons - 10 min walk
McDonald's - 20 min walk
Woodcutter's Blanket - 3 min walk
Tim Hortons - 3 min walk
A&W Restaurant - 11 min walk
About this property
Sternwheeler Hotel and Conference Centre
When visiting Whitehorse, Sternwheeler Hotel and Conference Centre is a great choice to consider. Guests can visit the fitness centre for a workout or grab a bite to eat at Steele Street, which serves breakfast, lunch and dinner. There's a free airport shuttle and a bar/lounge, and in-room conveniences at this eco-friendly hotel include fridges and microwaves. Fellow travellers say great things about the helpful staff.
Languages
English, Filipino, French, Hindi
At a glance
Hotel size
181 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Specific rooms only*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Transfers
Free airport shuttle from 6:00 AM to midnight*
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
What to do
Hiking/biking trails nearby
Mountain biking nearby
Rafting nearby
Downhill skiing nearby
Snowboarding nearby
Working away
Business centre
Conference space (6997 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Fitness centre
Banquet hall
Accessibility
Lift
Wheelchair-accessible path to lift
Accessible airport shuttle
Grab bar near toilet
Room amenities
Be entertained
21-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
Microwave
More
Weekly housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Steele Street – This restaurant serves breakfast, lunch, dinner and light fare.
Awards and affiliations
Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately CAD 15 to 20 per person
Pets
Service animals exempt from fees
Pet deposit: CAD 20.00 per stay
Pets are allowed for an extra charge of CAD 20 per accommodation, per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Westmark Holland America Line Company
Westmark Holland America Line Company Hotel
Westmark Holland America Line Company Hotel Whitehorse
Westmark Whitehorse Holland America Line Company
Westmark Whitehorse Holland America Line Company Hotel
Westmark Whitehorse Hotel
Westmark Whitehorse
Westmark Whitehorse Hotel And Conference Center Yukon Canada
Westmark Hotel Whitehorse
Westmark Whitehorse a Holland America Line Company
Sternwheeler Conference Centre
Westmark Whitehorse Hotel Conference Center
Sternwheeler Hotel and Conference Centre Hotel
Sternwheeler Hotel and Conference Centre Whitehorse
Sternwheeler Hotel and Conference Centre Hotel Whitehorse
Frequently asked questions
Does Sternwheeler Hotel and Conference Centre offer free cancellation for a full refund?
Yes, Sternwheeler Hotel and Conference Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sternwheeler Hotel and Conference Centre?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 20 per accommodation, per night, and there's also a deposit of CAD 20.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Sternwheeler Hotel and Conference Centre?
Yes, there's free self parking.
Is an airport shuttle service offered by Sternwheeler Hotel and Conference Centre?
Yes, a free airport shuttle is available from 6:00 AM to midnight at scheduled times.
What are the check-in and check-out times at Sternwheeler Hotel and Conference Centre?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Sternwheeler Hotel and Conference Centre and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for hiking and mountain biking. Sternwheeler Hotel and Conference Centre also has a fitness centre.
Are there restaurants at or near Sternwheeler Hotel and Conference Centre?
Yes, there's an on-site restaurant, Steele Street.
What's the area around Sternwheeler Hotel and Conference Centre like?
Sternwheeler Hotel and Conference Centre is in the heart of Whitehorse, a short 4-minute walk from Kwanlin Dun Cultural Centre and 13 minutes' walk from SS Klondike.
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Sternwheeler Hotel and Conference Centre Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
1 Jan 2025
Great hotel
Very pleasant staff. The room was very clean and had all the convinces of home. Very pleasant stay
Tracy C
Tracy C, 2-night trip
8/10 Very good
14 Jan 2025
Free airport shuttle services
Great friendly service from the staff, free shuttle to/from airport.
Brock
Brock, 1-night trip
10/10 Exceptional
24 Oct 2024
Great place
Travis
Travis, 2-night trip
10/10 Exceptional
7 Nov 2024
Good location
Edward
Edward, 4-night trip
10/10 Exceptional
27 Sep 2024
Very nice hotel, clean and well maintained
Melissa
Melissa, 1-night trip
10/10 Exceptional
8 Nov 2024
Was awesome :)
James
James, 2-night trip
10/10 Exceptional
19 Sep 2024
The staff at check in was super nice!! Let us check in early and room was very comfortable!
Melanie
Melanie, 1-night trip
8/10 Very good
25 Oct 2024
Rest stop
Stop for night to rest up
Went the restaurant at the hotel.
Food was great so was the service .
David
David, 1-night trip
8/10 Very good
2 Jul 2024
Very nice hotel and easy walk to the train station.
Cynthia
Cynthia, 1-night trip
10/10 Exceptional
22 Jul 2024
Great location
Larry
Larry, 1-night trip
10/10 Exceptional
26 Oct 2024
Allows dogs, very friendly staff. Floors on first floor are a bit creaky, but the place was still quiet at night. Thank you!
Megan
Megan, 1-night trip
8/10 Very good
18 Aug 2024
Excellent staff assistant and free shuttle to the airport
Ruanna
Ruanna, 1-night trip
8/10 Very good
16 Aug 2024
Good hotel, nice rooms. Good parking if you are lucky enough to get in on the small lot in front.
Mike
Mike, 1-night trip
10/10 Exceptional
25 Sep 2024
Very nice, quiet and comfortable
My room was comfortable and clean. I appreciated it was quiet too.
Cindy
Cindy, 2-night trip
10/10 Exceptional
24 Jul 2024
Good location and clean updated room.
Stacey
Stacey, 1-night trip
6/10 Good
18 Jun 2024
Breakfast place would be good
Kathleen
Kathleen, 7-night trip
10/10 Exceptional
24 Mar 2024
Very comfortable stay
Bambi
Bambi, 1-night trip
10/10 Exceptional
18 Jun 2024
Rooms were comfortable and clean. Restaurant was good and the airport shuttle was appreciated! Hotel is centrally located in Whitehorse and easily walkable to attractions.
Alexandra
Alexandra, 1-night trip
10/10 Exceptional
30 Nov 2023
Great Spot, Great diner for food as well.
Bryce
Bryce, 1-night trip
8/10 Very good
26 Apr 2024
Centrally located with lots of options for shopping and dining.
Al
Al, 1-night trip
10/10 Exceptional
15 Oct 2024
good
SATORU
SATORU, 1-night trip
6/10 Good
16 Sep 2024
For the price the interior of the building seems dated and the floors are not flat. Friendly staff. The airport shuttle is hit and miss.
Simon
Simon, 1-night trip
8/10 Very good
9 Jun 2024
The staff were very friendly and helpful. We travel with 2 dogs and they were very accommodating.