Carretera Tulum-Boca Paila KM 8.5, Tulum Beach, Zona Hotelera, Tulum, QROO, 77766
What's nearby
Tulum Beach - 1 min walk
Ven a la Luz Sculpture - 17 min walk
SFER IK - 6 min drive
Tulum Mayan Ruins - 17 min drive
Playa Paraiso - 22 min drive
Getting around
Tulum Intl. Airport (TQO) - 64 min drive
Restaurants
Rosa Negra Tulum - 13 min walk
Hartwood - 13 min walk
La Taqueria - 3 min walk
Arca - 12 min walk
Wild - 8 min walk
About this property
Nativa Hotel Tulum
At Nativa Hotel Tulum, you'll be a short five-minute drive from Tulum Beach and Sian Ka'an Biosphere Reserve. Free perks include WiFi, self-parking and continental breakfast daily between 7:30 AM and 11:30 AM. A terrace and a garden are other highlights.
Languages
English, Spanish
At a glance
Hotel size
10 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–11:30 AM
Restaurant
Travelling with children
Children stay for free (see details)
What to do
Beach nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Facilities
Garden
Terrace
Room amenities
Be entertained
LCD television
Cable TV channels
Netflix
Streaming services
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Bed sheets provided
Freshen up
Rainfall shower heads
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
More
Housekeeping (on request)
In-room safe
Guidebooks/recommendations
Special features
Dining
Nativa – On-site restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: USD 3.27 per accommodation, per night. This tax does not apply to children under 12 years of age.
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Nativa Tulum Hotel Tulum
Hotel Nativa Tulum Hotel
Hotel Nativa Tulum Tulum
Hotel Nativa Tulum
Nativa Hotel Tulum Hotel
Nativa Hotel Tulum Tulum
Esduma Nativa Hotel Tulum
Nativa Hotel Tulum Hotel Tulum
Frequently asked questions
Are pets allowed at Nativa Hotel Tulum?
Sorry, pets aren't allowed.
Is parking offered on site at Nativa Hotel Tulum?
Yes, there's free self parking.
What are the check-in and check-out times at Nativa Hotel Tulum?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Check-out time is 11:00 AM.
What is there to do at Nativa Hotel Tulum and nearby?
Nativa Hotel Tulum has a garden.
Are there restaurants at or near Nativa Hotel Tulum?
Yes, there's an on-site restaurant, Nativa.
What's the area around Nativa Hotel Tulum like?
Nativa Hotel Tulum is located near Tulum Beach in Zona Hotelera, a short 18-minute walk from Sian Ka'an Biosphere Reserve and 17 minutes' walk from Ven a la Luz Sculpture.
Nativa Hotel Tulum Reviews
Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
6.8/10
Staff & service
5.8/10
Amenities
6.6/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
2/10 Poor
22 Aug 2021
I work remote. I booked this place because they said they had WiFi. They did not have functional wifi when I got there. So I never checked in or even entered my room (it wasn’t ready yet).
I grabbed my bag, when across the street to finish work and booked a different hotel.
It’s been a week and Expedia still can’t reach the hotel to request a refund for my room. I guess they don’t have wifi nor do they answer the phone. Complete lack of integrity.
Daniela
Daniela, 2-night trip
Verified Expedia guest review
6/10 Good
6 Jun 2021
Breakfast was good, staff pretty friendly.
Verified traveller
4-night trip
Verified Orbitz guest review
2/10 Poor
17 Feb 2021
HORRENDOUS!!
There was no receptionist and we waited for 3 hours for a security guard to show up. In the mean time the housekeeping person was alleging that my prepaid reservation was NOT paid and they were trying to charge me for the room AGAIN. To add insult to injury, after having paid for a "suite", they put me in the lowest category possible as they had oversold the hotel. Nobody from reception showed up the entire day even though the person was allegedly on their way the entire afternoon. The housekeeping person said that I would receive a discount the following day. Surprisingly enough there was actually someone at reception that offered no apologies or seemed to give a rat's a$$ about my experience. He said he could not offer any kind of compensation and just simple did not care. The hotel is described as eco chic. I see the eco part but NOT the chic. The room is barely basic and there were ants in the bed. The worst experience I have ever had in México which is very surprising since I usually have exceptional service every where. HORRENDOUS!! Please avoid at ALL COSTS!!
Rafael
Rafael, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
16 Feb 2021
We enjoyed our stay here! Our room was clean and comfortable. The staff was very nice and accommodating. We enjoyed talking with the staff and getting local recommendations. The location is a bit on the south end but we still felt very comfortable walking everywhere and there were great restaurants nearby. The small patio soaking tub was a nice touch to cool off. Would for sure stay here again! Thanks for the warm accommodations!
Verified traveller
3-night romance trip
Verified Expedia guest review
4/10 Fair
11 Feb 2021
The Standard Cabin is very basic but everything works. The deck at the entryway is very small and barely functional. Inside the dark wood initially looks cool but there is barely any lighting so it is always dark. No place to hang any clothes. The beach is 1 minute away as the bird flies but beach access is tightly controlled. You will need to pay to get to the beach or sneak through a hotel.
Breakfast was good. If you are a backpacker looking for a basic room it will work. We stayed one night of our 5 night reservation and forfeit the rest opting to stay at a nearby hotel on the beach.
Verified traveller
5-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 Feb 2021
Verified traveller
1-night trip
Verified Expedia guest review
2/10 Poor
4 Feb 2021
Dishonest Management, Rooms that Flood & Mosquitos
The rooms leak/flood, there is a large stagnant mosquito breeding pond right in the center, and the management is atrocious. If you stay here DO NOT pay in advance, as they will lie and do anything to keep your money when you invariably check out early. STAY AWAY!!! You have been warned, this place has horrible reviews for a reason.
Verified traveller
10-night trip
Verified Hotels.com guest review
6/10 Good
21 Jan 2021
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Jan 2021
Good hotel but it’s being closed and rebuilt
Good place overall reccomend
Ryan
Ryan, 1-night business trip
Verified Hotels.com guest review
6/10 Good
13 Jan 2021
Ok but too loud, had a nightclubs in the hotel blaring music until 6am.
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Aug 2020
Great Place to Stay
Had an amazing stay. Julia is awesome and always available.
Alex
Alex, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Mar 2020
The room was beautiful and impecable, very inviting, elegant and quiet.
And the staff goes above and beyond to make your stay perfect, I have nothing but good thoughts about Nativa, I'd definitely be back.
IrinaG
IrinaG, 2-night family trip
Verified Orbitz guest review
6/10 Good
19 Jan 2020
The rooms are very affordable and are clean. The bed is comfortable. The hot water lasts less than five minutes and there is no parking. Also, to go to the beach you have to go to a bar and have a drink or drive up the road to go to the public beach. The description "beach front property" is misleading.
The staff is friendly and helpful.
Ariadna
Ariadna, 3-night romance trip
Verified Expedia guest review
2/10 Poor
10 Jan 2020
the room was not the one managed in the reservation and not available after 2 nights.
Price is out of range according to location, amenities and conditions of room and hotel.
Verified traveller
4-night romance trip
Verified Orbitz guest review
6/10 Good
3 Jan 2020
Clifford
Clifford, 3-night trip
Verified Hotels.com guest review
8/10 Very good
26 Dec 2019
Verified traveller
3-night trip
Verified Expedia guest review
6/10 Good
9 Oct 2019
Good but...
Great location. Nice service. Clean and comfortable rooms. Affordable rates. Only issue was the bar next door. The week I was there I saw nearly zero patrons at this bar, however, they blasted their music at concert level decibels very late into the night. Their “Cancun” vibe absolutely wrecked my Tulum mojo.
Cyrus
Cyrus, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Jun 2021
Excelente estancia.
La habitación con vista al cenote, está fenomenal. Aparte, tiene una mini alberca, que lo hace más especial. La verdad, una excelente estancia. La próxima vez, reservaré de nuevo aquí…pd: también el desayuno muy rico.
Francisco David
Francisco David, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Jun 2021
Verified traveller
1-night trip
Verified Expedia guest review
2/10 Poor
3 May 2021
海沿いと表記されていたのに、海沿いじゃなかった。
嘘の表記がいくつかあった。
Verified traveller
1-night trip with friends
Verified Expedia guest review
4/10 Fair
23 Sep 2020
No recomendable
Mala experiencia sin estacionamiento sin alberca no acceso a la playa mala actitud del encargado
Juan
Juan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jul 2020
xc servicio de Mario y Pao
Excelente atención. No tiene playa pero algunas habitaciones con jacuzzi
MIGUEL ANGEL
MIGUEL ANGEL, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
13 Jan 2020
Verified traveller
3-night trip
Verified Expedia guest review
6/10 Good
9 Jan 2020
boa localização,porém o Hotel não oferece nada!!
Nem deveria ser chamado de Hotel!! Não tem nenhum serviço de quarto,nenhum restaurante,nenhum serviço de praia,como falam aqui! limpeza ok,quarto ok,mas a porta estava com problemas para fechar,o chuveiro péssimo! O gerente foi muito prestativo! Mas o hotel,francamente,não pode ser chamado de hotel!!
Paola
Paola, 6-night family trip
Verified Hotels.com guest review
2/10 Poor
9 Jan 2020
Stills waiting on my full refund as we were not accepted in the hotel.