The Q Hotel Hanoi puts you in a great location, within a 15-minute walk of West Lake and Quan Chuong Gate. You can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, facials or reflexology. A bar/lounge, a fitness centre and a snack bar/deli are other highlights.
Languages
English, Vietnamese
At a glance
Hotel size
70 rooms
Arranged over 13 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Off-site parking nearby (VND 200000 per night; discounts available)
Street parking available
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Working away
Meeting room
Computer station
Conference space (861 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 2019
Safe-deposit box at front desk
Fitness centre
Spa services
Reception hall
Outdoor furniture
Accessibility
Lift
Hardwood flooring in public areas
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Dressing gowns and slippers
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including reflexology.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately VND 400000 for adults and VND 200000 for children
Airport shuttle service is offered for an extra charge of VND 500000 per vehicle (one-way. Maximum occupancy 4)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for VND 750000 per night
Airport shuttle service for children up to age 10 costs VND 200000 (one-way)
Parking
Parking is available nearby and costs VND 200000 per night (656 ft away; open 24 hours)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Also known as
The Q Hotel Hanoi Hotel
The Q Hotel Hanoi Hanoi
The Q Hotel Hanoi Hotel Hanoi
Frequently asked questions
Does The Q Hotel Hanoi offer free cancellation for a full refund?
Yes, The Q Hotel Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Q Hotel Hanoi?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Q Hotel Hanoi?
No, unfortunately, but there's discounted parking nearby.
Is an airport shuttle service offered by The Q Hotel Hanoi?
Yes, an airport shuttle is available. The charge is VND 500000 per vehicle one-way.
What are the check-in and check-out times at The Q Hotel Hanoi?
Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at The Q Hotel Hanoi and nearby?
The Q Hotel Hanoi has a fitness centre and spa services.
Are there restaurants at or near The Q Hotel Hanoi?
Yes, there's an on-site restaurant.
What's the area around The Q Hotel Hanoi like?
The Q Hotel Hanoi is in Ba Dinh, a short 5-minute walk from West Lake and 14 minutes' walk from Quan Chuong Gate.
The Q Hotel Hanoi Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
8.6/10
Amenities
9.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
19 Apr 2023
This was a very clean hotel. Staff was excellent and friendly. Alice was super sweet and helpful for my friends and I. Could not recommend this hotel enough.
Das Zimmer im 9.Stock war gemuetlich und hatte etwas Ausblick.
Ich konnte mein Gepaeck vor dem Check-in and nach dem Check-out bei der Rezeption lassen.
Die Lage ist sehr gut.
Das Personal war hilfreich.
Das Fruehstuck war exzellent.
Super hotel a une quinzaine de minutes du vieux quartier d'Hanoï. Literie super confortable, super salle de bain, bref un super confort a une petite marche du centre. Magnifique petit déjeuner. Une bonne adresse.