Carolina Courts Indian Trail - 4 min drive - 2.9 km
Extreme Ice Center - 4 min drive - 3.8 km
Sportsplex at Matthews - 5 min drive - 4.3 km
Novant Health Matthews Medical Center - 6 min drive - 5.3 km
SouthPark Mall - 20 min drive - 20.5 km
Getting around
Concord, NC (USA-Concord Regional) - 28 min drive
Charlotte-Douglas International Airport (CLT) - 35 min drive
Charlotte Station - 21 min drive
Restaurants
Chick-fil-A - 3 min drive
Cookout - 3 min drive
Biscuitville - 3 min drive
Neds Tavern - 6 min drive
McDonald's - 3 min drive
About this property
Quality Inn & Suites Matthews - Charlotte
Enjoy your visit to Matthews with a stay at Quality Inn & Suites Matthews - Charlotte. For a workout, you can visit the 24-hour fitness centre, or go for a morning swim at the seasonal outdoor pool. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
118 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site extended parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–8:00 AM
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
What to do
Golfing nearby
Working away
24-hour business centre
2 meeting rooms
Computer station
Services
24-hour front desk
Laundry facilities
Free newspapers in reception
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
24-hour fitness centre
Seasonal outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Premium digital channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Fridge (on request)
Microwave (on request)
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: USD 100.00 per stay
Children & extra beds
Cots/infant beds are available for USD 10.0 per stay
Rollaway beds are available for USD 10.0 per stay
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to September
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Quality Inn Matthews
Quality Matthews
Quality Inn Matthews Charlotte
Quality Matthews Charlotte
Quality Inn & Suites Matthews - Charlotte Hotel
Quality Inn & Suites Matthews - Charlotte Matthews
Quality Inn & Suites Matthews - Charlotte Hotel Matthews
Frequently asked questions
Does Quality Inn & Suites Matthews - Charlotte offer free cancellation for a full refund?
Yes, Quality Inn & Suites Matthews - Charlotte does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn & Suites Matthews - Charlotte?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Quality Inn & Suites Matthews - Charlotte?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quality Inn & Suites Matthews - Charlotte?
Yes, there's free self and extended parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Quality Inn & Suites Matthews - Charlotte?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Quality Inn & Suites Matthews - Charlotte and nearby?
Quality Inn & Suites Matthews - Charlotte has a seasonal outdoor pool and a 24-hour fitness centre.
Quality Inn & Suites Matthews - Charlotte Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.0/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Very good
19 Nov 2024
Vey
Vey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Nov 2024
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Nov 2024
I stayed in phase 2 room 126. It was very loud, doors slamming, people talking loudly. The room was excellent, very clean and comfortable. I was disappointed that there was no microwave in the dining area for breakfast. Overall stay was great.
C. Latimore
Cleve
Cleve, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2024
Kaleb
Kaleb, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Oct 2024
Jose
Jose, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
Milica
Milica, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
5 Oct 2024
Arnaldo
Arnaldo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Oct 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
1 Oct 2024
Tennisha
Tennisha, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Sep 2024
Nikkia
Nikkia, 1-night trip
Verified Hotels.com guest review
8/10 Very good
31 Aug 2024
Very comfortable location ... friendly and professional staff
Reginald
Reginald, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 Aug 2024
Alex
Alex, 1-night trip
Verified Expedia guest review
6/10 Good
17 Aug 2024
Nathan
Nathan, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 Aug 2024
Nice place. Wish our room wasn’t beside the pool but ohh well!
Daniel
Daniel, 2-night trip
Verified Expedia guest review
10/10 Exceptional
12 Aug 2024
Very relaxing ☺️
Natalie
Natalie, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
5 Aug 2024
Randolph
Randolph, 4-night trip
Verified Expedia guest review
10/10 Exceptional
4 Aug 2024
Very nice
Nelsy
Nelsy, 1-night romance trip
Verified Expedia guest review
6/10 Good
1 Aug 2024
First night I was put in room 158. Their was a terrible musty, mildew smell. I have bad asthma so it triggered an Asthma attack. I was too tired to go to office and complain so I called the next day from work requesting I be switched to another room. I was put in room 358. Second room was clean, no musty odor, it was great. Breakfast was good the next morning, saved me from having to stop somewhere on my way to work. I would stay there again but would ask for room to be switched immediately if I encountered room 158 again.
Michelle
Michelle, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
29 Jul 2024
Nice, clean facility. Staff was very friendly.
Walt Ward
Walt Ward, 2-night trip
Verified Expedia guest review
8/10 Very good
29 Jul 2024
Communication between staff, was given voluntarily a different checkout but on Sundays checkout the front desk got upset with me after seeing the note and said we had to be out by 12:30! Please communicate between staff!