Sabiha Gokcen International Airport (SAW) - 58 min drive
Vezneciler Subway Station - 3 min walk
Istanbul Yenikapi Station - 12 min walk
YeniKapi Station - 16 min walk
Laleli-University Station - 6 min walk
Aksaray Tram Station - 7 min walk
Beyazit Station - 13 min walk
Airport shuttle (surcharge)
Restaurants
Hotel Zurich Istanbul - 2 min walk
Gulen Restaurant - 1 min walk
Laleli Galeria - 2 min walk
Daphne Restaurant & Cafe Bar - 1 min walk
Laleli İskender - 2 min walk
About this property
Carlton Hotel
Carlton Hotel offers a great location, putting you within a 15-minute walk of Grand Bazaar and Süleymaniye Mosque. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other features include a bar/lounge, a sauna and a steam room. The property is only a short walk to public transportation: Laleli-University Station is 6 minutes and Aksaray Tram Station is 7 minutes.
Check-in start time: 2 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in/out available
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
24-hour room service
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Full-service spa
Sauna
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
Television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Slippers
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of TRY 250 per person (one-way)
Children & extra beds
Airport shuttle service for children up to age 6 costs TRY 250 (one-way)
Policies
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Property Registration Number 10807
Also known as
Carlton Hotel Istanbul
Carlton Istanbul
Carlton Hotel Hotel
Carlton Hotel Istanbul
Carlton Hotel Hotel Istanbul
Frequently asked questions
Does Carlton Hotel offer free cancellation for a full refund?
Yes, Carlton Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Carlton Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Carlton Hotel?
Sorry, there's no on-site parking at Carlton Hotel.
Is an airport shuttle service offered by Carlton Hotel?
Yes, an airport shuttle is available. The charge is TRY 250 per person one-way.
What are the check-in and check-out times at Carlton Hotel?
Check-in start time: 2 PM; check-in end time: 5:30 AM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Carlton Hotel and nearby?
Carlton Hotel has a spa and a steam room, as well as a garden.
Are there restaurants at or near Carlton Hotel?
Yes, there's an on-site restaurant.
What's the area around Carlton Hotel like?
Carlton Hotel is in Istanbul City Center, a short 6-minute walk from Laleli-University Station and 12 minutes' walk from Grand Bazaar.
Carlton Hotel Reviews
Reviews
6.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
6.4/10
Staff & service
4.6/10
Amenities
6.2/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
8/10 Very good
17 Jul 2024
Good value for money
Anwar
Anwar, 3-night romance trip
Verified Expedia guest review
2/10 Poor
7 Jun 2021
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
23 Mar 2021
Verified traveller
4-night trip
Verified Expedia guest review
4/10 Fair
15 Dec 2020
blind
blind, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Nov 2020
The staff are really respectfull, helpfull and the service is very good also the hotel is clean.
Sahand
Sahand, 3-night trip
Verified Hotels.com guest review
6/10 Good
4 Oct 2020
The room was extremely small and the breakfasts was miserable, the location was perfect the reception was good overa
Verified traveller
2-night trip
Verified Hotels.com guest review
6/10 Good
24 Dec 2019
Waqar
Waqar, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
21 Dec 2019
Hazem
Hazem, 10-night business trip
Verified Hotels.com guest review
8/10 Very good
20 Oct 2019
Verified traveller
2-night trip
Verified Expedia guest review
6/10 Good
18 Oct 2019
My ceiling roof was dusty , drinks in my room was paid services without any indications and was super expensive
Verified traveller
3-night trip
Verified Expedia guest review
4/10 Fair
9 Sep 2019
Verified traveller
3-night trip
Verified Expedia guest review
6/10 Good
26 Aug 2019
Very outdated, dirty carpet and walls, bathroom had a very bad smell, shower has mold. I requested to be moved to a different room and had to pay extra. hotel rooms are nothing like the pictures, very disappointed. Staff is nice though.
Verified traveller
6-night trip with friends
Verified Expedia guest review
4/10 Fair
26 Aug 2019
They give us two rooms at back side which is have bad looking and dirty
ABDULQADER
ABDULQADER, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
22 Aug 2019
Liked the price, didn’t like the rude receptionist
Verified traveller
3-night trip with friends
Verified Expedia guest review
2/10 Poor
8 Aug 2019
It a shaddy property, its old hotel with bad bedding n blankets.the woden work in the room is getting very detonating.
It looks very beautiful from the picture please do not get carried away by the pictures. The staff is very arrogant.
We landed in the hotel at night 3:00am and we had paid for thenight our room was given to someone else as we had booked a 3 beded room. We were made to wait n then given a smaller room. The night manager was very arrogant. The break fast was very ordinary, no one smiles. Had a tough time.
Verified traveller
2-night family trip
Verified Expedia guest review
6/10 Good
23 Apr 2019
It wasn’t very clean and the there were loud music which you couldn’t sleep
Verified traveller
7-night family trip
Verified Expedia guest review
2/10 Poor
4 Mar 2019
Verified traveller
5-night trip
Verified Expedia guest review
8/10 Very good
23 Nov 2018
The stay was ‘okay’ the hotel is located in a nice place, the Wi-fi doesn’t quite reach the rooms. The food is amazing. The mattress are quite hard to sleep on.
Sattar
Sattar, 8-night romance trip
Verified Hotels.com guest review
8/10 Very good
12 Nov 2018
Verified traveller
1-night trip
Verified Orbitz guest review
8/10 Very good
2 Oct 2018
Verified traveller
4-night trip
Verified Expedia guest review
2/10 Poor
1 Oct 2018
The bathroom was really dirty and the tub was full of the previous guest's hair. The bedding was also dirty and I saw cockroaches with my own eyes. The lights in the room were not working and the comforters in the closet was full of dust and had a pungent odor.
Seriously, this place will ruin your Istanbul experience. Pay a little more and stay somewhere else.
The breakfast was decent, but seeing the cockroaches will make you too nauseous to eat.
Sally
Sally, 2-night trip
Verified Expedia guest review
10/10 Exceptional
12 Sep 2018
Its quiet and cosy. The staff are friendly. The location is really convenient for my preferred places. The area is so alive and cheerful. Its my second year to stay in carlton hotel and next year i will stay there too.
Rooby
Rooby, 4-night trip
Verified Expedia guest review
2/10 Poor
3 Sep 2018
Humiliated by manager - worst experience ever
I usually dont write reviews when i have a bad experience as it may have been a one off but this time i was humiliated by the manager and kicked out of the hotel like ive never heard before or experienced.
To start with i was in this hotel for a total of 6 days, every one of those six days there was an issue with the safe box and every time i asked the staff to change it he wouldnt and instead repaired and said call me every time u wish to open.
Secondly the air conditioning was not working properly and leaked throughout the night which kept me and my wife up at 2am and 4am.
The window facing the outside to other rooms was broken in the sense that it would not close wothout using considerable force.
The above are some of the issues i experienced but can live with and have done before without complaining.
The most upsetting part was partially my fault, i didnt read the check out time on the last day and came back to the hotel to find that all my luggage was downstairs in the lobby packed by the staff. I didnt release at the time why my luggage was downstairs and asked the manager why this happened, he shouted at me and said that he told me yesterday about this (even though i never spoke to him before or even seen him). I asked him not to shout at me as my baby boy and wife and other people were watching but he continued and insulted me and my family. When i said is this how u treat customers, he shouted and said he doesnt care and to get out and kicked me out with my family.
manny
manny, 6-night trip
Verified Ebookers guest review
8/10 Very good
25 Jul 2018
Verified traveller
4-night trip
Verified Expedia guest review
2/10 Poor
21 Jan 2018
Unreliable HOTEL
They took my reservation and hen I arrived, they said they has no room for me. They were nice enough to find another hotel closeby. After a long travel, this is the last thing one expects. They made no communication about the situation. This appears to be a breach of contract. After all, what is the point of making the reservation. It was a horrible experience.