We had to wait 2 Hours after our initial scheduled check in time….the rooms were not clean, the sleeper sofa mattress was covered from head to toe in what looked like urine stains, which my son did NOT sleep on, the floor in the bathroom was sinking in and extremely afraid to take a shower in or use toilet, stepping on tile in bathroom tiles would sink, just not safe and extremely disappointed for spending $550 for 2 days at this place. Let alone getting off a 3 hour drive to be told we don’t have a room ready and will be 2 hours,