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The Grand by SkyCity

5.0 star property
Luxury hotel with 11 restaurants, near Sky Tower

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Grand by SkyCity

Reception
Front of property
View from room
Opulence Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains
Point of interest
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
Main amenities
  • Casino
  • 11 restaurants and 4 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • 24-hour room service
  • Massage/treatment rooms
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
The price is Rp1.942.557
Rp2.233.941 total
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Grand King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2013
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Suite

65-inch Smart TV with satellite channels, pay films

Grand Deluxe Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Harbour View King Room

Grand Harbour View King Room | City view

Grand Harbour View King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2013
Blackout curtains
  • 28 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Accessible King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Accessible King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe Harbour View King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 28 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe Harbour View Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 56 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Opulence Suite

Opulence Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Opulence Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Separate bath and shower
  • 116 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Grand Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Accessible Grand Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Grand King Room With Harbour View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand King Room With Harbour View

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe King Suite

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe King Room With Harbour View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe King Room With Harbour View

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Deluxe Harbour View King Suite

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe Harbour View King Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Horizon by SkyCity

Parking available
Free WiFi
Restaurant
Connecting rooms available
9.8 out of 10, Exceptional, (200)
The price is Rp1.960.177
Rp2.254.204 total
includes taxes & fees
2 Feb - 3 Feb
Horizon by SkyCity
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About the area

Map
90 Federal Street, Auckland, 1010

What's nearby

  • Sky Tower - 1 min walk
  • SkyCity Casino - 2 min walk
  • University of Auckland - 9 min walk
  • Princes Wharf - 11 min walk
  • Auckland Ferry Terminal - 11 min walk

Getting around

  • Auckland (AKL-Auckland Intl.) - 27 min drive
  • Auckland Remuera Station - 5 min drive
  • Auckland Kingsland Station - 6 min drive
  • Auckland Britomart Station - 12 min walk
  • Gaunt Street Tram Stop - 12 min walk
  • Daldy Street Tram Stop - 15 min walk
  • Halsey Street Tram Stop - 16 min walk

Restaurants

  • ‪Aria Restaurant - ‬3 min walk
  • ‪Andy's Burgers & Bar - ‬1 min walk
  • ‪The Glass Goose - ‬1 min walk
  • ‪Federal Delicatessen - ‬1 min walk
  • ‪Depot Eatery & Oyster Bar - ‬1 min walk

About this property

The Grand by SkyCity

The Grand by SkyCity features a casino and puts you only steps from Sky Tower and SkyCity Casino. You can grab a bite to eat at one of the 11 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy. Other highlights at this luxurious hotel include 4 bars/lounges, an indoor pool and a fitness centre. Fellow travellers love the comfortable beds and helpful staff. Public transportation is only a short walk: Gaunt Street Tram Stop is 12 minutes and Daldy Street Tram Stop is 15 minutes.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Korean, Malay

At a glance

DONE

Hotel size

    • 312 rooms
    • Arranged over 17 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • The property charges 1.8 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (NZD 35 per night)
    • On-site valet parking (NZD 60 per night)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 11 restaurants
  • 4 bars/lounges
  • 24-hour room service

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby

Working away

  • 24-hour business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2004
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Casino
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 65-inch Smart TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

More

  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

Cassia – On-site restaurant.
MASU – On-site restaurant. Open selected days.
Depot – On-site restaurant. Open selected days.
The Sugar Club – On-site fine-dining restaurant. Open selected days.
Huami – On-site restaurant. Open selected days.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Cash deposit: NZD 200.00 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 45 per person
  • Credit card charges are subject to an extra charge of 1.8 per cent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for NZD 60.0 per day

Parking

  • Self-parking costs NZD 35 per night
  • Valet parking costs NZD 60 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool or fitness facility

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.

Also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

Frequently asked questions

Does The Grand by SkyCity offer free cancellation for a full refund?
Yes, The Grand by SkyCity does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Grand by SkyCity?
Yes, there's an indoor pool.
Are pets allowed at The Grand by SkyCity?
Sorry, pets aren't allowed.
Is parking offered on site at The Grand by SkyCity?
Yes. Self-parking costs NZD 35 per night. Valet parking costs NZD 60 per night.
What are the check-in and check-out times at The Grand by SkyCity?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an on-site casino at The Grand by SkyCity?
Yes, there's a casino.
What is there to do at The Grand by SkyCity and nearby?
Have fun with nearby activities such as sailing and windsurfing, and practise your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Grand by SkyCity also has 4 bars and a casino, as well as a sauna and a steam room.
Are there restaurants at or near The Grand by SkyCity?
Yes, there are 11 on-site restaurants.
What's the area around The Grand by SkyCity like?
The Grand by SkyCity is in Auckland Central Business District, a short 1-minute walk from Sky Tower and 11 minutes' walk from Auckland Ferry Terminal. The local area is considered walkable, as well as being good for shopping.

The Grand by SkyCity Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Jan, 4-night family trip
Verified Hotels.com guest review

6/10 Good

OK - But not the best value.
Front of house were OK. But the checkin was transactional. I've already provided feedback about the breakfast in my previous survey - however I'd not recommend it for what it costs. And for $45 it doesn't even include a flat white - filter coffee and an average buffet (cold bacon, mashed up baked beans.... omelette which I don't think had been seasoned). Checkut was good. Pleasant and took my feedback about breakfast well. My room was apparently an upgrade, but looking directly into other Sky City hotel rooms wasn't appropriate, so it was curtains closed whenever in the room. OK if you don't want natural light. My room was 'cleaned' on my first day, however there were used towels and wet flannels left in the room and an empty soap bottle in the shower. Great location for restaurants and entertainment. Great meal at The Depot (one of their restaurants). Makes me wonder why they can't replicate the same value for their breakfast buffet. I stay at other hotels in the Auckland CBD, and I'd recommend them over The Grand by Sky City if you're watching your budget and are looking for value for money.
Craig, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Hotel room was OK. Buffet breakfast appalling!
The buffet breakfast for the cost and NO included flat white is appalling! The hotel needs to understand that the breakfast is nearly the last impression a guest may leave with. I’d not recommend it.
Craig, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Vaughan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Ian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Was lovely. We were upgraded to a hardbourside room. Clean and modern and lots of room
Deanna, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Very clean, great location. Everyone was really nice and the rooms were well appointed. Enjoyed ourselves very much.
Victor, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yasam, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Klas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great city hotel
Great stay for work ! Easy clean service
James, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great location. Friendly and attentive staff
Robert J, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

ERIC, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rodney, 3-night trip
Verified Hotels.com guest review

4/10 Fair

suggestions for improvement
The bathroom must be cleaned of toilet, mirror, shower glass wall, floor, carpet, free water bottles automatically refilled, safe had still not been repaired after 2 notifications, breakfast room looks old, food selection too little, drinks with a lot of chlorine in them, the best thing was the location of the hotel, but not worth 5 stars ,more like 3
7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Robert, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Auckland layover
Great location over looked by The Skytower which looked fantastic at night.
Mathew, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Reception team needs major retraining
Check in experience was the worst and they forgot to return me my passport. No one called my room to inform me or tried to return it to me when they realised they had it. I had to go down 30 min after I checked in when I discovered it wasn’t with me, to retrieve it for myself. No apology with the “we were going to send it to your room” and no move to get it for me there and then until I said “where is it? Please return it right now”. It was most bizarre behaviour. Also no explanation for why and how much they were swiping my credit card for (I assumed it was for incidentals since I prepaid but I’ve never had a hotel not take the initiative to explain that and tell me how much they are holding). A different person checked me out and there was again no mention that they will cancel the hold on my card when I checked out - until I asked. Again something all other hotels take the initiative to do. All in all, the reception team - the first and last representatives of your hotel that guests interact with - needs some serious retraining. An absolute train wreck of a team that seems incapable of saying anything beyond the bare minimum until asked - perhaps in hope that you’ll leave them alone and not use up too much of their time or energy.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful experience at the Grand
The Grand at SkyCity is centrally located and easy to find, thanks to the Sky Tower. We were able to walk everywhere, and there are plenty of great restaurants nearby, like Depot, Federal Deli, and Cassia. The staff was friendly and courteous, accommodating both an early check-in and a late checkout. They also upgraded us to a deluxe king room. We thoroughly enjoyed our stay and look forward to returning.
Grace, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful stay in the city
Amazing stay and great service. Rooms are beautiful along with lobby and other common areas. Great location.
Sara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

SeongDal, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review