Overall stay is excellent. All the staffs are very friendly and welcoming. They usually work in a small group of 2 to 3 people and so efficiency is superb. Only thing is the villa really need some good maintenance especially all the sliding doors. It was very strenous for us to open each door every time. And, must must get their breakfast, is really sumptuous and every morning we enjoyed the various variety of breakfast choices. Stayed with a 14mth baby and they accomodated to our request with a high chair and baby cot and even gifted my baby 2 bottles of Aqua water for him. Is really heartwarming and we couldnt bear to leave. Will definitely come back again the next time we visit Bali. THANK YOU