10/10 Exceptional
4 Feb 2025
Impressive!
It was crazy to read some of bad reviews of this place beforehand and it had me a bit nervous before I booked, but was looking for a budget friendly hotel for 5 days in the city and wanted one in this area, so I took the chance.
It was phenomenal! The room was incredibly generous with its size for NYC, including a small couch table and chair, plus desk, fridge, safe and wardrobe closet. Nice size bathroom as well. Bed & furniture were very comfy and the views were outstanding. There were other reviews saying problems with : heat, cable tv, no towels - I did not encounter any of these issues at all.
All staff encountered during my stay were friendly, helpful and polite - but especially Jonathon who was so welcoming and made my stay even better. I stayed on the 15th floor, corner room King suite and would recommend! There is a lounge one the 4th floor, room 412, that offers vending machines and a few couches & bathroom. Entrance is marked by ‘8 Herald Square’ & glass doors have hotel name on them. This entrance is shared with Monarch bar which is separate elevator, that offers food drinks and a breathtaking rooftop view of the city.
The lobby is small, but check in/out was efficient, plus security present. $2 per bag luggage hold which was fantastic as well as i had a late flight out. I will definitely stay here on my next visit! Amazing bargain for the quality of hotel!
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Laura
Laura, 3-night trip
Verified Hotels.com guest review