4/10
I rarely leave negative reviews, but my recent stay left much to be desired. While the hotel appears promising online, the actual experience didn’t match the marketing.
• The pool area is severely misrepresented. The pool beds for hotel guests are nothing like the promotional photos — they’re far less appealing and must be reserved a day in advance, which isn’t disclosed clearly. They shouldn’t be advertised as part of the stay if access is this limited.
• Cable service was unreliable, frequently cutting in and out.
• My shower flooded every time I used it, making the bathroom messy and uncomfortable.
• Housekeeping was inconsistent — daily water wasn’t replenished, and after using the provided shower cap, it was removed and never replaced.
• I attempted to call the front desk multiple times, but no one ever answered.
• The hair dryer is oddly stored in a closet with a very short and restrictive cord, making it awkward to use.
• Lastly, be warned: if you open your curtains, neighboring rooms can see directly inside, offering little to no privacy.
This stay felt frustrating and underwhelming, especially for the price point. I wish I stayed somewhere else.
Davette
Perjalanan 5 malam
