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Imperial Hotel & Spa

4.0 star property
Find your rhythm on the rooftop or unwind with a rejuvenating spa treatment. Let helpful staff take care of you.

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Photo gallery for Imperial Hotel & Spa

Outdoor banquet area
Point of interest
Imperial Suite Room with Old Quarter View | View from room
View from room
Point of interest
Experience the vibrant spirit of Hanoi at Imperial Hotel & Spa, where a rooftop terrace and nightclub offer lively entertainment. Relax with a body treatment or hot stone massage, indulge in breakfast at the on-site restaurant, and discover unique pieces in the art gallery. Helpful staff have left guests feeling cared for.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Nightclub
  • Rooftop terrace
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • In-room childcare
  • Airport shuttle
  • Shopping centre shuttle
  • Train station pick-up service

For families (6)

  • Children stay free
  • In-room childcare (surcharge)
  • Fridge
  • Private bathroom
  • Television
  • Terrace

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Imperial Suite Room with Old Quarter View

Imperial Suite Room with Old Quarter View | Minibar, in-room safe, individually decorated, individually furnished

Imperial Suite Room with Old Quarter View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Family Suite Room

Family Suite Room | Minibar, in-room safe, individually decorated, individually furnished

Family Suite Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Connecting Room City View

View from room

Connecting Room City View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
  • 72 sq m
  • City view
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds and 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
HDTV
Renovated in 2016
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Room

Minibar, in-room safe, individually decorated, individually furnished

Executive Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
HDTV
Bathrobes
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Room with City view

Minibar, in-room safe, individually decorated, individually furnished

Premium Room with City view

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite Room with City view

View from room

Junior Suite Room with City view

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Suite Balcony Room

Suite Balcony Room | Minibar, in-room safe, individually decorated, individually furnished

Suite Balcony Room

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Lobby sitting area

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  • Free breakfast
  • Spa
  • Airport transfer
  • Parking available
9.6 out of 10, Exceptional, (3701)
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About the area

Map
44 Hang Hanh Street, Hoan Kiem, Hanoi

What's nearby

  • Hoan Kiem Lake - 3 min walk
  • Hanoi Old Town Night Market - 5 min walk
  • Thang Long Water Puppet Theatre - 5 min walk
  • St. Joseph's Cathedral of Hanoi - 6 min walk
  • Hanoi Opera House - 16 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 25 min drive
  • Hanoi Giap Bat Station - 8 min drive
  • Hanoi Long Bien Station - 11 min drive
  • Hanoi Railway Station - 22 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Pizza 4Ps 11B Bảo Khánh - ‬1 min walk
  • ‪Met Restaurant - ‬4 min walk
  • ‪Hidden Alley - ‬1 min walk
  • ‪Gau Coffee & Bakery - ‬4 min walk
  • ‪Xôi gà bún thang Hàng Hành - ‬1 min walk

About this property

Imperial Hotel & Spa

Imperial Hotel & Spa puts you within a five-minute walk of Hoan Kiem Lake and features a nightclub and a rooftop terrace. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, body scrubs or body treatments. This Art Deco hotel also features a bar/lounge, a snack bar/deli and a terrace. Fellow travellers say great things about the helpful staff.

Languages

English, Japanese, Vietnamese

At a glance

DONE

Hotel size

    • 40 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 2 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site garage
    • Off-site parking within 328 ft (USD 7 per night)
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station shuttle*
DONE

Off-site

    • Shopping centre shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)

What to do

  • Shopping
  • Bike rentals nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Art gallery on-site
  • Full-service spa
  • Nightclub
  • Massage/treatment rooms
  • Lockers available
  • Banquet hall
  • Reception hall
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Low-height worktop and sink

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Travel cot
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages, Swedish massages, body scrubs and body treatments.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one-way)
  • Train station pick-up and train station drop-off services are offered for an extra charge
  • Shopping centre shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 per cent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 470000.0 per night

Parking

  • Parking is available nearby and costs USD 7 per night (328 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Hanoi Imperial
Hanoi Imperial Hotel
Hotel Hanoi Imperial
Hotel Imperial Hanoi
Imperial Hanoi
Imperial Hanoi Hotel
Imperial Hotel Hanoi
Imperial Hotel Spa
Imperial Hotel & Spa Hotel
Imperial Hotel & Spa Hanoi
Imperial Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Imperial Hotel & Spa offer free cancellation for a full refund?

Yes, Imperial Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Imperial Hotel & Spa?

Sorry, pets aren't allowed.

Is an airport shuttle service offered by Imperial Hotel & Spa?

Yes, an airport shuttle is available. The charge is USD 25 per vehicle one-way.

What are the check-in and check-out times at Imperial Hotel & Spa?

You can check in starting at 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Imperial Hotel & Spa and nearby?

Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a nightclub and spa services.

Are there restaurants at or near Imperial Hotel & Spa?

Yes, there's an on-site restaurant.

Does Imperial Hotel & Spa have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Imperial Hotel & Spa like?

Imperial Hotel & Spa is located on the boardwalk in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 5 minutes' walk from Hanoi Old Town Night Market.

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Imperial Hotel & Spa Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Friendly staff and decent location in old quarter
Staff was friendly. Location was good. Our first night the tv remote did not work and there was gum on the hallway carpet. The free breakfast was average. I had diarrhea after the breakfast. The free bottled water offered I suspected was reused tap water. The value was overall decent.
Stephen, 1-night trip

10/10 Exceptional

Friendly staff and great location
Simple check in and staff were generally very friendly and helpful! Close proximity to Hoan Kiem Lake and 4P Pizza just outside the hotel!
Nicholas, 1-night trip

10/10 Exceptional

Good location
Good location , staff are friendly.
miwako, 4-night trip

6/10 Good

Imperail Hotel & Spa is in a great location and very well maintained. Drawbacks were that there was not sufficient closet space in our room and shower drain was located on opposite side of bathroom from the shower so entire floor of bathroom got very wet every time we used the shower.
Tim, 4-night trip

10/10 Exceptional

We spent 6 nights at the Imperial Hotel & Spa, and it was such a wonderful stay! The hotel is in a great location, just a block away from Hoan Kiem Lake and walkable to so many attractions, restaurants, shops, and really great coffee shops. The staff was so excellent! We were always greeted with a smile and they always made sure we had everything that we needed. We got some great massages, the breakfast staff always remembered us and how we like to order our pho, and the front door staff rarely let us open the door. They do such a great job of making guests feel so personally cared for.

10/10 Exceptional

Situated in heart of old quarter and walkable to the lake and shopping streets.
Saurabh, 1-night trip

10/10 Exceptional

The staff were super attentive and amazing!
BichPhuong, 1-night trip

10/10 Exceptional

Excellent service and staff were very kind from the door person to the receptionist and the restaurant The food was very tasty and healthy Drs Huỳnh and Vo
Lien, 3-night trip

10/10 Exceptional

Great service Large clean nice room Good breakfast buffet
Michael, 3-night trip

10/10 Exceptional

It is in the heart of the old quarter, but still very calm and peaceful inside the hotel. The breakfast was incredible- lots of delicious choices, each day a bit different.
Gwen, 2-night trip

10/10 Exceptional

We had a a very nice stay at this hotel. The accomodaions were excellent and the staff was friendly and professional, always prepared to help and make your stay an enjoyable one. I highly recommend Hanoi Imperial Hotel.
4-night trip

10/10 Exceptional

Friendly, exceptional service hotel
Good hotel, excellent service. but location accessibility is bad during weekends as the road leading to hotel would be closed.
Ah Eng Serene, 2-night trip

10/10 Exceptional

Very kind and helpful staff.
Ali, 2-night trip

10/10 Exceptional

The Customer Service was outstanding
Peter, 6-night trip

10/10 Exceptional

Nice hotel situated in old quarter
The location was very convenient with lots of places to visit, eat and shop.The staff were fantastic and helpful. The room was spacious, the bed was huge and pillow smelled nice.
song, 2-night trip

10/10 Exceptional

People who work there most the kind of people I ever met and breakfast was excellent.
Soni, 4-night trip

10/10 Exceptional

Staffs are friendly and attentive to our needs. Massage within hotel by Hua is fantastic! Popular Pizza 4P’s is located just a stone thrown away.
Serene Danielle, 1-night trip

10/10 Exceptional

I cannot express how much Grace at reception and Anna helped me and my daughter with this trip. This was my daughter’s first trip internationally and my first time to Vietnam. It was made extra special by their attentiveness. Grace helped us book flights to travel more inside the country and see more sights, helped us find good local traditional restaurants, and made our stay absolutely wonderful. I highly recommend this hotel for its comfort and convenient location. Very walkable to lots of great attractions and food, the spa was wonderful and massages were great too. Even nicer than the pictures and the breakfast was tasty as well. Book this for your stay you will not be disappointed 😊
AMELIA, 4-night trip

10/10 Exceptional

Imperial Hotel and Spa
The Imperial Hotel and Spa was excellent. We were warmly welcomed and checked in was quick and smooth. The staff were alway polite, helpful and caring.Help was give readily. The hotel was in a very good position close to Kiem Lake and the old Quarter We received a lovely gift of coffee and a coffee brewer which was a total surprise. Thank you Alex and staff
The Foyer with a stunning piano and beautiful fresh flowers each day
Gretta, 5-night trip

10/10 Exceptional

My stay at Imperial Hotel and Spa was excellent. The service was impeccable, and breakfasts were delicious. They took frequent measures to ensure my stay was very satisfying. I will certainly return and recommend friends and family to stay there as well.
Darik, 2-night trip

10/10 Exceptional

The staff are extremely helpful and kind. The location is very convenient for finding what I needed
Rebecca, 1-night trip

10/10 Exceptional

First and foremost the staff is the star of the hotel. They went above and beyond to provide in depth explanation of the room as well as hotel amenities. They also provided lots of local information as well as cautionary information of the area. The rooms are well equipped with the normal amenities including water for travelers. The hotel is also just a street away from Hoe Kiem lake which makes it easy for us to shop around the area.
Seng, 3-night trip

10/10 Exceptional

What a great hotel.
Great location in the Old Qtr close to the lake and many restaurants. The staff here are so helpful but not over the top. They were willing to help with any questions. We are very willing to recommend this hotel.
Carol-Anne, 5-night trip

10/10 Exceptional

The location is great right in the center of the Old Quarter. Lots of shopping and restaurants. Short walks to many of the sights. The staff is wonderful and is very helpful. They helped us with Visa's and a trip to Halong Bay. I would definitely stay here again.
Ronald D, 9-night trip

10/10 Exceptional

Very good hotel and staff.
Very good hotel, only wish the room we got had a better bathroom. Otherwise wonderful hotel, great location and great hotel staff. Special thanks to Grace who was very helpful, friendly and made our stay better knowing we could ask her for help at any time. Would stay again.
Vishal, 3-night trip