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Hotel Promise

3.0 star property
Art Deco hotel with restaurant, near Taksim Square

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Promise

Lounge
Lounge
Front of property – evening/night
Economy Single Room, 1 Bedroom | Premium bedding, free minibar items, in-room safe
Lobby sitting area

Reviews

4.6 out of 10

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Parking available
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Breakfast available
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Free food/drink shopping service
  • Library

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

View from room

Standard Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Premium bedding, free minibar items, in-room safe

Standard Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Single Room, 1 Bedroom

Premium bedding, free minibar items, in-room safe

Economy Single Room, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 8 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Economy Double Room

Premium bedding, free minibar items, in-room safe

Economy Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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Free breakfast
Free WiFi
Restaurant
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7.2 out of 10, Good, (150)
The price is Rp200.808
Rp449.777 total
includes taxes & fees
1 Jan - 2 Jan 2025
Sanat Hostel Taksim
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About the area

Map
Huseyin Aga Mah Topcekenler, Sokak no:10 Beyoglu, Istanbul, Istanbul, 34440

What's nearby

  • Istiklal Avenue - 3 min walk
  • Pera Palace Hotel - 9 min walk
  • Taksim Square - 13 min walk
  • Galata Tower - 16 min walk
  • Galataport - 17 min walk

Getting around

  • Istanbul (IST) - 46 min drive
  • Sabiha Gokcen International Airport (SAW) - 65 min drive
  • Vezneciler Subway Station - 6 min drive
  • Mecidiyekoy Station - 6 min drive
  • Beyoglu Station - 13 min walk
  • Taksim Station - 10 min walk
  • Tophane Station - 13 min walk
  • Sishane-Zemin Metro Station - 15 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Dürümzade - ‬1 min walk
  • ‪Papllion - ‬1 min walk
  • ‪Taksim Şenol Türkü Barı - ‬1 min walk
  • ‪Tostçu İdris - ‬1 min walk
  • ‪Lipsos - ‬1 min walk

About this property

Hotel Promise

Hotel Promise puts you in a great location, within a 15-minute walk of Istiklal Avenue and Taksim Square. Guests looking for a bite to eat can visit the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. This Art Deco hotel is also a short five-minute drive from Galata Tower and Bosphorus. The property is only a short walk to public transportation: Taksim Station is 10 minutes and Tophane Station is 13 minutes.

Languages

English, French, Russian, Spanish, Turkish

At a glance

Hotel size

  • 17 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: anytime
  • Express check-out available
  • Early check-in subject to availability
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 5 per day; includes in/out privileges)
  • On-site valet parking (EUR 15 per day)
  • Off-site parking within 820 ft (EUR 15 per day)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1945
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Reception hall
  • Art Deco architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 75
  • Accessible airport shuttle
  • Well-lit path to entrance
  • 2 steps to reach property
  • Smooth flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 82-cm LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately EUR 5 per person
  • Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one-way. Maximum occupancy 4)
  • Late checkout can be arranged for an extra charge

Parking

  • Self-parking costs EUR 5 per day with in/out privileges
  • Valet parking costs EUR 15 per day
  • Parking is available nearby and costs EUR 15 per day (820 ft away)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's window guards on-site.
This property accepts credit cards.

Also known as

Hotel Promise
Hotel Promise Istanbul
Promise Hotel
Promise Istanbul
Hotel Promise Hotel
Hotel Promise Istanbul
Hotel Promise Hotel Istanbul

Frequently asked questions

Does Hotel Promise offer free cancellation for a full refund?
Yes, Hotel Promise does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Promise?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Promise?
Yes. Self-parking costs EUR 5 per day. Valet parking costs EUR 15 per day.
Is an airport shuttle service offered by Hotel Promise?
Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one-way.
What are the check-in and check-out times at Hotel Promise?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11:30 AM. Late check-out is available for a charge. Express check-out is available.
What is there to do at Hotel Promise and nearby?
Have fun during the warmer months with activities nearby such as cycling.
Are there restaurants at or near Hotel Promise?
Yes, there's an on-site restaurant.
What's the area around Hotel Promise like?
Hotel Promise is in Taksim, a short 10-minute walk from Taksim Station and 13 minutes' walk from Taksim Square.

Hotel Promise Reviews

Reviews

4.6

4.8/10

Cleanliness

5.0/10

Staff & service

3.0/10

Amenities

4.4/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

4/10 Fair

Low quality
One of the worst stay experiences yet. I arrived and waited 30 minutes before they finally got me checked-in. How is it that only one staff can do this. The lift to my floor is broken so I had to carry my luggage one floor up. The room is tiny, there’s no tea table or any table. No closet, just a few hangers attached to the wall. There’s no view from the window, just another building across. The bathroom and toilet is 10 cm apart, no curtain or glass to separate so the shower basically splash everywhere. There’s no towel, no floor mattress anywhere, and no sandals. Basically just a bed with AC and a small bathroom. Overall cleanliness is bad, the bed sheet and pillow are not clean.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Iman, 3-night trip
Verified Hotels.com guest review

6/10 Good

Peter, 3-night trip
Verified Hotels.com guest review

2/10 Poor

The only good thing is that if you are a smoker is allowed to smoke in room all other things are wrong, dirty and not working.
1-night trip
Verified Travelocity guest review

10/10 Exceptional

Nice crew, Good management. Although I was the one with little issue, they never bring it up to my face.They understood my situation.
Unknown, 3-night family trip
Verified Expedia guest review

2/10 Poor

Nichapatr, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Very bad
The hotel rooms were awful and smells very bad, Upon check in I've paid the room price and i couldn't stay in the room and i went to another hotel
Raed, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The place is horrible, none of the pictures are actually true to what the rooms are. The rooms are dirty, sheets are old, pillows are old and have molds on them. there is no cleaning of the room once you check in. the bathroom smells moldy and old. the bathroom is not clean, dark and dirty. They are not helpful and rude, they did not give me the room I reserved, they said it was not ready and they will give it to me the next day, when I went they said no stay in the room you are in, I left for 2 days on a trip in turkey, I came I saw the room all cleaned and everything I had in it was taken out. they did all that without asking me or apologizing. The internet is horrible. Overall, I would not recommend this room.
23-night trip with friends
Verified Hotels.com guest review

2/10 Poor

They first gave me a room that was extremely dirty and in terrible condition. After complaining, they said you should pay more $25 to give you a standard room. They even didn't reimburse my money. staff very unprofessional
Ilia, 2-night trip
Verified Expedia guest review

8/10 Very good

I missed first day because of flights and when I came second day they had no room. They put me in room next door and it was 2/10 but after 40 hours traveling I needed rest. By next morning the room opened up and was put back at promise and compared to room I was in this was 8/10 for sure. I was not looking for fancy just clean and comfortable, staff was super helpful I had booked for 3 days so I could get here and find where I wanted to stay for duration and I did leave. I would stay again as transitional hotel while looking for the amenities I want during holiday very friendly helpful staff.
Tanya, 3-night family trip
Verified Travelocity guest review

2/10 Poor

3-night trip
Verified Expedia guest review

2/10 Poor

Very bad hotel
Very bad hotel, very bad rooms, small rooms, dirty rooms, dirty washroom, poor system, reception little bit cooperative, all was bad, recommend people dont stay in promise hotel,
Muhammad Adnan, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Ray, 4-night trip with friends
Verified Hotels.com guest review

2/10 Poor

This hotel is infested with cockroaches ,every time you reach your room , you need to kill at least a dozen that are roaming around including your mattress and pillow. the situation is horrible , when receptionist was informed he just showed up with a locally made solution that he sprays around and does nothing and the next day the insect infestation prevails.
Joseph, 5-night family trip
Verified Expedia guest review

6/10 Good

Peter, 1-night trip
Verified Hotels.com guest review

2/10 Poor

after a long wait I was not accommodated. I moved to another hotel
1-night trip with friends
Verified Expedia guest review

2/10 Poor

I came at 3:00 AM , My room wasn’t ready because they give it to another one . The staff was drunk in hotel . For me , I can’t be in this hotel after this night. Very very bad
1-night business trip
Verified Expedia guest review

2/10 Poor

No heaters, electricity turns off few times a day randomly, no WiFi it only works in the reception lobby, they don’t clean your room unless you have to keep asking, every day you see handful of cockroaches and other bugs crawling under the bed and tables, toilet is disgusting and smells of dead rats the toilet it’s all brown and black from dirt that they don’t clean, owner is a scammer be prepared to pay extra 10% on arrival by card or have the option to pay by cash and end up paying double if you’ve paid by card already
13-night romance trip
Verified Expedia guest review

4/10 Fair

Hotel old room very old needs lot of work staff we
Bernard, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Bad bad bad
Bad Bad bad dirtey Bad location
Humaid, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

This is a good option for budget travellers ($20 for a single room with a shower), but in a quite noisy area so prepare not to sleep until 4am, especially on the weekend. I always stay in this hotel bc it's just an overnight for me in transit between 2 countries, you cant find a cheaper centrally located clean place with a helpful staff like Promise
Marina, 1-night trip
Verified Expedia guest review

4/10 Fair

not clean
close to taksim square but not good organazation. The hotel’s facilities were very poor and the state of rooms were unexpectable.
m, 5-night trip
Verified Expedia guest review

2/10 Poor

That's the worst experience of my life
1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Good, comfortbale place for a good price.
Was, 2-night trip
Verified Expedia guest review

2/10 Poor

Worst Hotel EVER!
Horrible. So bad that I don't even want to relive the experience long enough to leave a review. The room was filthy, the bathroom looked like something out of a science fiction movie. I left after the first night after having paid (and not reimbursed) for six. If I was put on this earth for any reason at all, it was to keep you from suffering the indignity of just stepping into the lobby of this dump.
Ernesto, 7-night trip
Verified Hotels.com guest review