28 AU TRIEU ST, HOAN KIEM DIST, Hanoi, Hanoi Province, 100000
What's nearby
St. Joseph's Cathedral of Hanoi - 2 min walk - 0.2 km
Hoan Kiem Lake - 5 min walk - 0.5 km
Hang Gai Street - 5 min walk - 0.5 km
Hoa Lo Prison Museum - 6 min walk - 0.5 km
Hanoi Old Town Night Market - 9 min walk - 0.8 km
Getting around
Hanoi (HAN-Noi Bai Intl.) - 44 min drive
Hanoi Railway Station - 15 min walk
Ga Thuong Tin Station - 18 min drive
Hanoi Long Bien Station - 20 min walk
Airport shuttle (surcharge)
Train station pickup (surcharge)
Restaurants
Âu Lac Family Restaurant - 1 min walk
Pasteur Street Brewing Company - 1 min walk
Phở Ấu Triệu - 1 min walk
Quán Gốc Đa - 1 min walk
La Place - 1 min walk
About this property
Splendid Star Suite
When you stay at Splendid Star Suite, you'll be in a great location, within a short 10-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. You can grab a bite to eat at the restaurant, or indulge in hot stone massages, body wraps or aromatherapy. This luxurious hotel is also within a short 10-minute walk of Hanoi Old Town Night Market and Thang Long Water Puppet Theatre.
Languages
English, Vietnamese
At a glance
Hotel size
22 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Local laws may restrict unmarried guests from sharing a room
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Transfers
Airport shuttle on request (available 24 hours a day)*
Train station pickup*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee/tea in a common area
24-hour room service
Travelling with children
Children stay for free (see details)
Working away
Business centre
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Built in 2011
Safe-deposit box at front desk
Spa services
Art Deco architecture
Room amenities
Be entertained
32-inch LCD TV
Premium satellite channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one-way)
Train station pick-up service is offered for an extra charge
Credit card charges are subject to an extra charge
Children & extra beds
Rollaway beds are available for VND 342000 per night
Policies
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Splendid Star
Splendid Star Hotel
Splendid Star Suite
Splendid Star Suite Hanoi
Splendid Star Suite Hotel
Splendid Star Suite Hotel Hanoi
Suite Star Hotel
Splendid Star Suite Hotel
Splendid Star Suite Hanoi
Splendid Star Suite Hotel Hanoi
Frequently asked questions
Does Splendid Star Suite offer free cancellation for a full refund?
Yes, Splendid Star Suite does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Splendid Star Suite?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Splendid Star Suite?
Yes, an airport shuttle is available. The charge is VND 400000 per vehicle one-way.
What are the check-in and check-out times at Splendid Star Suite?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Splendid Star Suite and nearby?
Splendid Star Suite has spa services.
Are there restaurants at or near Splendid Star Suite?
Yes, there's an on-site restaurant.
What's the area around Splendid Star Suite like?
Splendid Star Suite is a short 5-minute walk from Hoan Kiem Lake and 9 minutes' walk from Hanoi Old Town Night Market.
Splendid Star Suite Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
3.0/10
Amenities
8.8/10
Property conditions & facilities
Reviews
10/10 Exceptional
19 Nov 2018
Vithjaa
Vithjaa, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
7 Nov 2018
Great location (neat street and not far from night market), seemed ok for the amount I paid (not as good as the picture). Staff friendly and helpful. Lots of outside noise but I guess that Ha Noi all over
Verified traveller
3-night trip
Verified Expedia guest review
6/10 Good
1 Oct 2018
Verified traveller
3-night trip
Verified Expedia guest review
6/10 Good
28 Sep 2018
Not sure how to rate this hotel properly.
The hotel really needs work to bring it back to its former glory.
Having said that, rooms are big, bed is comfortable. Everything works and rooms are clean.
2 things that may score against it
1. There are no lifts
2. It is right next to St Joseph Cathedral, the bells toll every 15 minutes (very briefly). Those who are easily woken may find annoying.
LT
LT, 1-night trip
Verified Expedia guest review
2/10 Poor
16 Sep 2018
Disappointed
The room
Was with ant, moss on the wall and not clean at all.
In the fifth floor without elevator.
Verified traveller
1-night romance trip
Verified Hotels.com guest review
6/10 Good
20 Aug 2018
Well located hotel, good service but basic rooms
We booked this hotel primarily due to it's great location in the heart of Hanoi, literally next to the cathedral square and a short walk from major attractions. The staff were very friendly and professional but the quality of the room was a little disappointing. The photos give an impression of a high quality room but in reality the room was average at best. There were only beds and no bedside tables, the bathroom had a transparent glass wall allowing you to see the feet and body outline of the person using it which was frankly quite bizarre. Also, there was no elevator and the room was on the 4th floor, although on arrival our bags were carried to our room it was difficult bringing them down in the morning. If you are looking for a crash pad while you are enjoying the city this place will be fine (as long as you are well acquainted with your room mate already!), but if you are planning to relax in the room then other options provide more comfort.
William
William, 1-night romance trip
Verified Hotels.com guest review
2/10 Poor
13 Aug 2018
No Elevator
Their profile says they have elevator, l arrive check in and they want me to talk 4 flights of narrow stairs which means up and down everytime l leave room, at 69 years old this is not safe or healthy stsirs also slippery when it rained. Had to fight manager for what l booked they swapped hotels to a shoe box room and bathroom that was unusable as shower was super small OVER the toiket, I am 192cm only 105kgs, anyway everything was a fight, and even door keys old and hard to use, they agreed to credit first night and swap rooms next day l still had to climb one flight of stairs which l did cautiously. When checking out it was another fight about the agreed credit. Such terrible service and I emailed them twice 3 days before about it do check would be simple, they never replied to my emails.
Eagle
Eagle, 4-night trip
Verified Expedia guest review
10/10 Exceptional
11 Jun 2018
Holiday in Hanoi
Hotel is very conveniently located within walking distance to shopping n eateries. Staff are all very friendly n they made out stay at the hotel a very memorable one.
Hotel is right beside the st Joseph catholic cathedral. A beautiful quaint church.
Hotel is quite clean but a bit old. Value for money though. Breakfast was included n there was a set menu for us to choose from. Limited choice though.
It’s a 5 story walk up hotel with no elevator so be prepared !
Walking distance to the famous Hoan Kiem lake. 20 mins walk to the night market.
Guests from Malaysia.
Verified traveller
3-night trip with friends
Verified Hotels.com guest review
6/10 Good
17 May 2018
Overall, you can get way better value staying somewhere else. I am a pretty low maintenance traveler, but I often felt like I was inconveniencing the staff when I made requests or had questions.
Downsides: the rooms facing the Cathedral are loud on the top floors--bells ringing, strange barking or pipes, etc.; there was black mold in one of our rooms; the shower fixtures were falling apart; one of our air conditioners kept breaking; 6th floor walkup with a lot of mosquitos in the hallways; no free breakfast which we didn't know until after the fact; staff attitude.
Upsides: Perfect location for exploring old town; decent accommodations.
I recommend staying across the alley at Splendid Grand (note: there are three "Splendid" hotels right next to each other). We spent a night there and it was fantastic.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
16 May 2018
Excellent value for money, great service/location
Excellent hotel, well located with very good staff. We had no issues and I wouldn't hesitate to stay there again, very good value for money.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 May 2018
Very helpful staff
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
7 May 2018
Lovely staff, great location
doyun
Verified Hotels.com guest review
10/10 Exceptional
7 May 2018
Lovely staff, central, spacious room”
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
7 May 2018
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
7 May 2018
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
7 May 2018
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
7 May 2018
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
7 May 2018
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
7 May 2018
Verified traveller
Verified Hotels.com guest review
8/10 Very good
30 Apr 2018
AC was not working
The first day AC was not working, didn’t go to sleep until 5am when front desk gave me his fan. They changed room for us the next day,
Joe
Verified Hotels.com guest review
8/10 Very good
30 Apr 2018
Budget accomodation doesn't disappoint.
Tom, Hannah, Martin and Alex go out of their way to make your stay very pleasant. There are 3 Splendid hotels in very close proximity to each other.
They provide free drinks including fresh juice on arrival and on request.
Location is great and a 10 minute walk to Hoàn Kiếm Lake. Even closer to the Old Quarter.
Kiwires
Kiwires , 2-night trip
Verified Expedia guest review
10/10 Exceptional
22 Apr 2018
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
6 Apr 2018
Great boutique hotel in Hanoi old quarter
Splendid Star isa great little boutique hotel in the old quarter of Hanoi. The staff is extremely friendly and helpful. Aftet a month in Vietnam the very comfortable beds in a spacious suite were wonderful. The breakfasts were delicious. There is no elevator and our bell carried both our heavy suitcases to the 5th floor. We would stay here again.
Skip
Skip, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 Apr 2018
Great Location
great location and friendly staff.
Patrick
Verified Hotels.com guest review
8/10 Very good
3 Apr 2018
Great Central Hotel in Hanoi
Lovely team in a discreet hotel where the rooms are exactly what you see on the pictures. Great comfort and location.