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Luxfort 118 Service Suites

3.0 star property
Family-friendly aparthotel with indoor pool, connected to a shopping centre, near Gurney Plaza

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Luxfort 118 Service Suites

Indoor pool, pool loungers
Hallway
View from room
Exterior
Individually furnished, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Airport transfer
    Airport transfer
  • Separate bedrooms
    Separate bedrooms
  • Gym
    Gym
  • Laundry facilities
    Laundry facilities
  • Lounge area
    Lounge area
Main amenities
  • 30 apartments
  • Weekly housekeeping
  • Restaurants
  • Indoor pool
  • Fitness centre
  • Hot tub
  • 3 coffee shops/cafes
  • Airport shuttle
  • Air conditioning
  • Arcade/games room
  • Corner/local shop
  • ATM/banking services
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for King Suite with Sea View

Individually furnished, desk, laptop workspace, blackout curtains

King Suite with Sea View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 65 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite

Family Suite | Individually furnished, desk, laptop workspace, blackout curtains

Family Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 70 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Two-Bedroom Suite

Two-Bedroom Suite | Individually furnished, desk, laptop workspace, blackout curtains

Two-Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 75 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Two-Bedroom Deluxe Studio (the 2nd room is a hall cum bedroom)

Two-Bedroom Deluxe Studio (the 2nd room is a hall cum bedroom) | Individually furnished, desk, laptop workspace, blackout curtains

Two-Bedroom Deluxe Studio (the 2nd room is a hall cum bedroom)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 75 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Three-Bedroom Suite

Three-Bedroom Suite | Individually furnished, desk, laptop workspace, blackout curtains

Three-Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 116 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 7
  • 3 Queen Beds

View all photos for King Suite

Individually furnished, desk, laptop workspace, blackout curtains

King Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Map
118, Island Plaza, Jalan Tanjong Tokong, George Town, Penang, 10470

What's nearby

  • Gurney Drive - 2 min drive - 1.5 km
  • Straits Quay Mall - 2 min drive - 1.8 km
  • Gurney Plaza - 2 min drive - 2.1 km
  • Arulmigu Balathandayuthapani Temple - 5 min drive - 3.9 km
  • Penang Hill - 10 min drive - 9.8 km

Getting around

  • Penang (PEN-Penang Intl.) - 36 min drive
  • Penang Sentral - 40 min drive
  • Tasek Gelugor Station - 40 min drive
  • Sungai Petani Station - 48 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Precinct 10 - ‬3 min walk
  • ‪Edo Ichi Japanese Cuisine 江戶一日本料理 - ‬2 min walk
  • ‪Meraki Coffee Penang - ‬2 min walk
  • ‪Taco Bell - ‬6 min walk
  • ‪Kannichikan Yakiniku Restaurant - ‬2 min walk

About this property

Luxfort 118 Service Suites

Luxfort 118 Service Suites puts you a short five-minute drive from Gurney Drive and Gurney Plaza. Guests can indulge in massages and enjoy Japanese cuisine at Edo Ichi, which is open for lunch and dinner. An indoor pool and a fitness centre are other highlights, and apartments offer conveniences such as kitchenettes and washers/dryers.

Languages

Chinese (Mandarin), English, Indonesian, Malay

At a glance

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 9:00 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 9:30 AM - 9:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Property amenities

Pool/Spa

  • Indoor pool
  • Sunloungers
  • A hot tub
  • Massages

Internet

  • Free WiFi

Parking and transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay for free (see details)
  • Free cot/infant bed

Restaurants on site

  • Edo Ichi

Kitchenette

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Electric kettle
  • Coffee/tea maker

Dining

  • 1 restaurant and 3 coffee shops

Bedrooms

  • Bed sheets provided
  • Extra-futon mattress (surcharge)

Bathrooms

  • Shower
  • Towels provided
  • Free toiletries
  • Hairdryer
  • Bidet

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 32-inch LCD TV with satellite service
  • Games room

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Soundproofing
  • Visual alarms in hallways
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • Limited housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • ATM/banking services
  • Corner/local shop
  • Gift shop/newsstand
  • Free bottled water
  • Reception hall

Location highlights

  • Connected to a shopping centre
  • In the shopping district
  • In the entertainment district

Things to do

  • Fitness centre
  • Fitness facilities nearby (discounted access)
  • Fitness classes on site
  • Pilates classes on site

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • Security system

General

  • 30 rooms
  • 12 floors
  • 1 building
  • Built in 2013
  • Individually furnished

Special features

Dining

Edo Ichi – This restaurant specialises in Japanese cuisine and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of MYR 80 per vehicle (one-way)
  • Futon beds are available for MYR 30 per night

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool without adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Host has indicated that there is a carbon monoxide detector on the property.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.

Also known as

118 Luxfort
118 Service
Luxfort
Luxfort 118
Luxfort 118 Service Suites
Luxfort 118 Service Suites Apartment
Luxfort 118 Service Suites Apartment Penang
Luxfort 118 Service Suites Penang
Service 118
Service Suites
Luxfort 118 Service Suites Penang/Tanjung Tokong
Luxfort 118 Service Suites Apartment George Town
Luxfort 118 Service Suites George Town
Luxfort 118 Service Suites Ge
Luxfort 118 Service Suites Aparthotel
Luxfort 118 Service Suites George Town
Luxfort 118 Service Suites Aparthotel George Town

Frequently asked questions

Does Luxfort 118 Service Suites offer free cancellation for a full refund?
Yes, Luxfort 118 Service Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Luxfort 118 Service Suites?
Yes, there's an indoor pool.
Are pets allowed at Luxfort 118 Service Suites?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Luxfort 118 Service Suites?
Yes, there's free self parking.
Is an airport shuttle service offered by Luxfort 118 Service Suites?
Yes, an airport shuttle is available. The charge is MYR 80 per vehicle one-way.
What are the check-in and check-out times at Luxfort 118 Service Suites?
Check-in start time: 2 PM; check-in end time: 9:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Luxfort 118 Service Suites and nearby?
On-site recreation at Luxfort 118 Service Suites includes fitness classes and Pilates. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Luxfort 118 Service Suites also has a fitness centre and an arcade.
Are there restaurants at or near Luxfort 118 Service Suites?
Yes, Edo Ichi offers Japanese cuisine.
Does Luxfort 118 Service Suites have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.

Luxfort 118 Service Suites Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Exceptional

Joyce, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Nice place to stay, highly recommended
vin, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Mid Week Romantic Sneak
Beginning with communication from Jason alerting us to early check-in to checkout the next day, everything is fine. We wish we would have discovered this location sooner. We enjoyed the comfortable room complete with amenities. Despite being in a room facing the Tanjong Tokong road our room was surprisingly quiet. Lunch at Ido Ichi in the building then dinner just across the street at No Eyed Dear. 2 of our favorite restaurants made our day & evening complete.
Gerry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Siti, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It's a nice and well-equipped property. Though exterior it kind of look like and seasoned building, but accommodation is well maintain and updated. Also, I accidentally left by daughter's favourite water bottle after checked out. The reception is kind enough to help me ship the bottle back to me safely. Kudos!
Ben, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great service at check in Apartment and pool very clean Great location Bus to most parts of Penang leaves from front of building Supermarket coffee shop chemist Money changer in building ATM across the road Highly recommend Omara on front desk was so lovely
Donna, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

have been staying there for 2nd time, Customer service officer provided good services and support. I like the washer with dryer facilities.
3-night family trip
Verified Expedia guest review

8/10 Very good

Tan, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Very good services from the counter but no room services. I am pleased with the customer service by one of the lady colleague. She is very helpful. Might think of providing some Room Services like clearing the rubbish and changing the bath towel.
Jenny, 2-night family trip
Verified Expedia guest review

8/10 Very good

everything was okay :) clean friendly people, good swimming pool....
4-night romance trip
Verified Expedia guest review

8/10 Very good

Good location.Amenities were good. Reception was helpful and friendly
Rob, 17-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good
Reception is really helpful & room is clean & comfortable.
Chi Che, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

James, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Routine trip home away from home.
Trip back home. Place was great as usual.
Ai Ling, 4-night romance trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Spacious for family
Spacious room and big kitchen for 4 people stay or a small family members. Cold Storage and lots of restaurants nearby all in walkable distance. Toilet paper can have more for comfort for the tenants next time if possible . Tight security system so it’s very safe to stay there. It’s very near to go to town as well and to the quay . Overall very good experience to stay , will book the same place in future if travelling to Penang next time
sophie, 3-night trip
Verified Expedia guest review

8/10 Very good

Good value but at some price
I did not stay long enough to be able to claim that I can truly assess the quality of Luxfort 118. But long enough to note that access is a major problem for anyone with any handicaps. There were too many steps to get to and from the elevators to our car. Getting hot water was an issue because I kept forgetting that it is not "on tap", I had to hit the button 5 minutes before use. The place is quite far from the historical area of Georgetown.
T, 2-night trip
Verified Expedia guest review

10/10 Exceptional

WAI KUAN, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Mixed feelings
Agree with other reviewer. My room was dark and felt like a bunker. One window total and it was in bedroom facing a wall. 5th floor rooms are near pool but also have a walkway around the perimeter making it unsecure to open windows. Very limited tv options in English. I liked the location as it is more residental and a short bus ride away from major shopping but empty mall was bit creepy. Lady at checkin was very friendly and helpful.
10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent property for young children
We booked a double bed with an additional pull-out mattress for the kids, and as we've stayed here before we were upgraded to an apartment with two beds (one in the bedroom, one in the main living room). Additionally, we were given a room that was right outside the pool, which was ideal for the kids. We spent a lot of time at the pool, which has a large sunny area but also lots of shade for young children. The condition of the apartment itself was excellent, it had everything we needed. The lady that met us when we arrived (and who we've met before when we stayed) was very welcoming and helped make the stay even more enjoyable. Add in the Cold Storage in the basement that's open until 10pm, the free parking (make sure you let them know beforehand if you need to park), and it amounted to the perfect place to stay. We'll definitely stay here again next time we're in Penang.
12-night trip
Verified Expedia guest review

10/10 Exceptional

Very comfortable suite with a great view.
Comfortable and pleasing stay with very obliging staff. the pool was very enjoyable and clean as were all facilities.
Stefan, 17-night trip
Verified Wotif guest review

10/10 Exceptional

Great value, excellent quality
We found this property to be of a great standard for the price paid. We are a family with two young children. The main bedroom we left for the kids, so we could stay up a little later. All apartment fittings are new and are great quality. Car parking directly underneath, along with a great supermarket. A couple of cafes for a coffee. We caught Grabs into Batu Ferringhi at night. Super easy. Pool and spa are really clean and awesome lookout. Staff were really friendly with great communication. I'd highly recommend this property and we'd certainly stay again.
Shane , 2-night trip
Verified Wotif guest review

8/10 Very good

Nice & Clean.
Staff are very polite & helpful. Automatically arrange 2 booking rooms next to each other.
Raymony, 3-night trip
Verified Expedia guest review

10/10 Exceptional

comfy stay.
it was good and comfy.
Bhaskaran, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Nice Rooms, clean, convenience to town, but smelly
The room location is just nice to me, room are clean, but little of smelly. generally it is fair deal.
Verified Expedia guest review