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Hotel New Sayonara

3.0 star property
Pet-friendly hotel with bar/lounge, connected to a shopping centre, near Spaccanapoli

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel New Sayonara

Double Room | Premium bedding, desk, blackout curtains, soundproofing
Superior Double Room | Premium bedding, desk, blackout curtains, soundproofing
Shower, hydromassage showerhead, free toiletries, hair dryer
Reception
Interior

Reviews

7.6 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Pet-friendly
  • Laundry facilities
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Bar/lounge
  • 24-hour room service
  • Airport shuttle
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
Feel at home
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Quadruple Room

Quadruple Room | Premium bedding, desk, blackout curtains, soundproofing

Quadruple Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Bidet
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Triple Room

Premium bedding, desk, blackout curtains, soundproofing

Triple Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Bidet
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Single Room

Single Room | Premium bedding, desk, blackout curtains, soundproofing

Single Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Bidet
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | Premium bedding, desk, blackout curtains, soundproofing

Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Bidet
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Premium bedding, desk, blackout curtains, soundproofing

Superior Triple Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Bidet
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, desk, blackout curtains, soundproofing

Superior Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Bidet
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

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Parking available
Free WiFi
Restaurant
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About the area

Map
Piazza Garibaldi 60, Naples, NA, 80142

What's nearby

  • Spaccanapoli - 10 min walk - 0.9 km
  • Naples National Archaeological Museum - 3 min drive - 2.6 km
  • Via Toledo - 4 min drive - 3.8 km
  • Molo Beverello Port - 5 min drive - 4.6 km
  • Port of Naples - 6 min drive - 5.5 km

Getting around

  • Naples International Airport (NAP) - 34 min drive
  • Naples (INP-Naples Central Rail Station) - 3 min walk
  • Naples Central Station - 3 min walk
  • Montesanto Station - 5 min drive
  • Piazza Garibaldi Station - 1 min walk
  • Garibaldi Tram Stop - 4 min walk
  • Principe Umberto Tram Stop - 4 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Caffè Mexico - ‬2 min walk
  • ‪I Sapori di Parthenope - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Iris Ristorante Pizzeria - ‬7 min walk
  • ‪Chicken Hut - ‬1 min walk

About this property

Hotel New Sayonara

Hotel New Sayonara is just 4.8 mi (7.7 km) from the airport and offers a shuttle (available 24 hours). You can unwind with a drink at the bar/lounge, and free buffet breakfast is available daily between 7:30 AM and 10:30 AM. Also, Via Toledo and Piazza del Plebiscito are a short five-minute drive away. Fellow travellers love the helpful staff. Public transportation is only a short walk: Piazza Garibaldi Station is steps away and Garibaldi Tram Stop is 4 minutes.

Languages

English, French, Italian, Spanish

At a glance

Hotel size

  • 16 rooms

Arriving/Leaving

  • Check-in start time: noon; check-in end time: 8:00 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 8:00 PM
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
  • Guests are required to download the property's WHATSAPP mobile app before check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay for free (dogs and cats only, 1 total, up to 30 kg per pet)
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking within 10 ft (EUR 30 per night)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift

Room amenities

Be entertained

  • 24-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Dressing gowns

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Hydromassage shower head
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 25.00 per vehicle (return)
  • Late check-in between 10:00 PM and 6:00 AM can be arranged for an extra charge of EUR 20.00
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 15 per day
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Parking is available nearby and costs EUR 30 per night (10 ft away)

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel New Sayonara Naples
Hotel New Sayonara
New Sayonara Naples
New Sayonara
Hotel New Sayonara Hotel
Hotel New Sayonara Naples
Hotel New Sayonara Hotel Naples

Frequently asked questions

Are pets allowed at Hotel New Sayonara?
Yes, cats and dogs stay for free, with a limit of 1 total and maximum weight of 30 kg per pet.
Is an airport shuttle service offered by Hotel New Sayonara?
Yes, an airport shuttle is available. The charge is EUR 25.00 per vehicle return.
What are the check-in and check-out times at Hotel New Sayonara?
Check-in start time: noon; check-in end time: 8:00 PM. Check-out time is 10:30 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Hotel New Sayonara and nearby?
Recommended spots to visit include Spaccanapoli (10-min walk) and Naples National Archaeological Museum (1.2 mi), along with Port of Naples (1.4 mi) and Via Toledo (1.6 mi).
Does Hotel New Sayonara have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel New Sayonara like?
Hotel New Sayonara is located on the waterfront in Naples City Centre, a short 1-minute walk from Piazza Garibaldi Station and 10 minutes' walk from Spaccanapoli.

Hotel New Sayonara Reviews

Reviews

7.6

Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Good

The area around Naple's Centrale is a bit of a whiplash for anyone coming for the first time. If you're not ready to walk into a shady street, and try and search for the hotel as it's like a conjoined apartment with other hotels, it's best not to stay around here. Although accomodations at hotel were alright, some of us staying had some issues with an odor in the air that negatively effected the experience. It depends on the person, as I personally didn't sense anything. The breakfast was great, though, and made up for it. The hosts are nice.
Sidra, 2-night family trip
Verified Expedia guest review

8/10 Very good

The staff were great the room was clean the bed was hard for our taste but the Ac worked great. The walls are alittle thin noise carries really well otherwise a great convenient spot
Michael, 1-night family trip
Verified Expedia guest review

8/10 Very good

convenient location to train station.
Ingrid, 2-night family trip
Verified Expedia guest review

6/10 Good

Breakfast at 8am? Everyone else starts breakfast at 7 for early travellers. 3 different keys and doors to finally get to your room. A/C very week. Room very small for the bed size. Hallways smell like smoking, staff don’t speak English. Area did not feel safe for walking especially at night.
Dina, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Poor neighborhood but hotel is safe
Marenoas, 1-night family trip
Verified Expedia guest review

6/10 Good

The neighborhood and the entrance to the hotel were sketchy. The staff was very friendly and helpful though
Ibrahim, 2-night family trip
Verified Expedia guest review

2/10 Poor

The AC semi worked when we checked in and then we left the room and someone came in and left towels but the AC no longer worked. It was extremely hot and we received no response to get it fixed. The hotel is old and questionable with 3 keys for different doors for security.
Michelle, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

alpay, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Very convenient place to stay in Naples
Very close to Naples train station. Convenient for day trips. The staff was super nice. The actual room was very clean. It was a little loud outside the room, but we knew it would be as it was located near the train station. I would stay again if I needed a place to stay in Naples.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Close to the train station.
Jack, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Horrible.
You get what you pay for. This place is in a very disgusting part of town. Literal trash & urine all over the streets - stay away from here if you’re a couple looking for a romantic vibe. Onto the room itself: The room was tiny. Had to squeeze by the bed every time we walked in. (Photo attached). The HORRIBLE WiFi not even usable!!!’ Couldn’t even check my email or FB on Christmas. VERY noisy, very thin walls. You will hear everything. Awful. There was a horrible smell in our room & bathroom the entire time. We noticed the entire hotel smelled like this as we walked through each day. We had to keep the windows open in the room to keep the smell out. In December this meant it was very cold in the room. The shower head was half broken. Can’t point it on your body. It made showering extremely difficult. The shower clogged each time it was used. The breakfast offering was pathetic and lazy. On the day of our checkout, they closed it 30 minutes early. Not much for food in the area either. The staff was lazy and unhelpful when asked questions. Worst of all, the morning after we checked in after a very long 8 hours commute, we wanted to sleep. The maid came and woke us up not once, but THREE times. After she was told the first time we don’t want service. This ruined the entire first day of our trip due to how exhausted we were after being repeatedly woken up. Not acceptable. My advice, don’t stay here.
5-night trip
Verified Hotels.com guest review

8/10 Very good

Staff were really nice. Room was quiet. Lots of eating options close by. I didn't have the breakfast but it looked good. The area near by has a lot of restaurants. This hotel was about a 2 minute walk from Napoli Centrale so very convenient for taking the train.
Gautam, 1-night business trip
Verified Expedia guest review

8/10 Very good

Nice and clean. Kind staff very helpful. But little door in the bathroom like stagnant water. I recommend this hotel.
Sophia, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Timothy, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great location, easy to get around the city by metro which is across the street as well as bus/ train station. Outside can seem a little sketchy but we felt very safe in the area. Hotel staff was super helpful and friendly. I would stay here again.
Rita, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Si, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great staff. Room was clean but needs a touch up.
Bernard, 2-night business trip
Verified Expedia guest review

8/10 Very good

Staff was very responsive to each and every communication and request made. Basic needs were met in a clean environment but the surroundings of the property could be cleaner
Samta, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Wonderful manager and very convenient location.
Adam, 2-night family trip
Verified Expedia guest review

8/10 Very good

This hotel is conveniently located across from the train station. Breakfast is good and coffee is great. The area may seem sketchy, but you can’t blame the hotel for the surroundings. The city needs to move on the undesireables.
Sabrina, 3-night family trip
Verified Expedia guest review

8/10 Very good

Amazing front desk staff.. Clean and comfortable rooms. Bathrooms could use a little updating, but spacious and clean. The area is very busy.
Tara, 1-night family trip
Verified Expedia guest review

8/10 Very good

Recommend
Hotel Sayonara were helpful. They didn't have our rooms the first night so stayed together in one room with the family we were with which was fine. Our room was beautiful and had a wonderful view of the piazza with a balcony. The breakfast was typical for Italy as were the bathrooms. I would recommend this hotel to friends for it's charm.
Melanie, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Too short of a stay
We stayed here just one night. We arrived with bicycles on the last train of the night and we’re taking an early morning ferry out. The owner met us for check-in and was very friendly and helpful. Helped to lock the bikes up and packed a breakfast bag for each of us. Would definitely stay here again.
Garry, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Staff were friendly n welcoming. Very limited hot water none both mornings.
Karen, 2-night romance trip
Verified Wotif guest review

6/10 Good

Great service, and great hospitality. Great proximity to Central Station.Thank you!
4-night trip with friends
Verified Hotels.com guest review