This was mine and my 3 female friends first time visiting Marrakech and we did a lot of research. Prior to the visit I emailed Florence, the manager who always replied to me really quickly with any queries I had. Florence arranged our airport transfers, excursions and even our lunch for arrival prior to us getting there.
When we arrived we were served tea and biscuits and given a lot of information such as: Where to eat (in price order,) wifi password, map of Medina, key places to visit, cost of taxis and what not to do so we were fully prepared. All the staff were so helpful and friendly and could not to enough for us. They printed off our boarding passes, booked tables in restaurants and ordered taxis for us. Someone was there 24/7 to help.
The Riad was so peaceful and chilled which was nice after a day in the crazy city of Marrakech. Breakfast was an unlimited buffet of breads, toast, pancakes, spreads, cereals, fruits, coffee, tea and fruit juices.
The views from the roof terrace were great and the location was perfect. We were walking distance to the main square, souks, markets stalls, Saadian tombs, Bahia palace as well as close to the outside of the Medina where we visited the famous La Mamounia hotel and Comptior Darna restaurant.
The rooms and the hotel were clean and comfortable and the Riad gave the perfect Moroccan experience!