17 Pham Dinh Ho Street, Hai Ba Trung District, Hanoi, 10000
What's nearby
Hanoi Opera House - 11 min walk
Hoan Kiem Lake - 17 min walk
Hoa Lo Prison Museum - 20 min walk
Thang Long Water Puppet Theatre - 3 min drive
St. Joseph's Cathedral of Hanoi - 3 min drive
Getting around
Hanoi (HAN-Noi Bai Intl.) - 45 min drive
Hanoi Long Bien Station - 11 min drive
Hanoi Giap Bat Station - 17 min drive
Hanoi Railway Station - 25 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Phố Núi Coffee - 2 min walk
Coffee Tú - 1 min walk
Maison Vie Restaurant - 2 min walk
Nấm Việt - 2 min walk
Lotteria - 2 min walk
About this property
La Casa Hanoi Hotel
La Casa Hanoi Hotel features a rooftop terrace and puts you within a 15-minute walk of Hanoi Opera House. You can visit the spa to be pampered with massages, facials or aromatherapy, and Lacquer, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. An outdoor pool, a poolside bar and a health club are other highlights.
Languages
English, Vietnamese
At a glance
Hotel size
88 rooms
Arranged over 15 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 5 and older; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
On-site self-parking (VND 100000 per night)
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
2 restaurants
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
What to do
Access to nearby health club
Working away
Business centre
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2010
Safe-deposit box at front desk
Rooftop terrace
Health club
An outdoor pool
Full-service spa
Sauna
Steam room
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible lounge
Visual alarms in hallways
Sign language-capable staff
Handrails in hallways
Handrails in stairwells
Wheelchairs available on site
Accessible bath
Doorbell and phone notifications
Well-lit path to entrance
Room amenities
Be entertained
42-inch LCD TV
Cable TV channels
Films for purchase
Home comfort
Air conditioning
Minibar
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Local maps
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Dining
Lacquer – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Le Jardin – Overlooking the pool, this restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately VND 284000 for adults and VND 184800 for children
Airport shuttle service is offered for an extra charge of VND 850000 per vehicle (one-way. Maximum occupancy 2)
Local area shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for VND 650000.0 per day
Parking
Self-parking costs VND 100000 per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Casa Hanoi Hotel
Casa Hanoi
La Casa Hanoi Hotel Hotel
La Casa Hanoi Hotel Hanoi
La Casa Hanoi Hotel Hotel Hanoi
Frequently asked questions
Does La Casa Hanoi Hotel offer free cancellation for a full refund?
Yes, La Casa Hanoi Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at La Casa Hanoi Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at La Casa Hanoi Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at La Casa Hanoi Hotel?
Yes. Self-parking costs VND 100000 per night.
Is an airport shuttle service offered by La Casa Hanoi Hotel?
Yes, an airport shuttle is available. The charge is VND 850000 per vehicle one-way.
What are the check-in and check-out times at La Casa Hanoi Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in and contactless social distancing and check-out are available.
What is there to do at La Casa Hanoi Hotel and nearby?
La Casa Hanoi Hotel has a spa and an outdoor pool, as well as a steam room and access to a nearby health club.
Are there restaurants at or near La Casa Hanoi Hotel?
Yes, there are 2 on-site restaurants, featuring international cuisine and pool views.
What's the area around La Casa Hanoi Hotel like?
La Casa Hanoi Hotel is a short 11-minute walk from Hanoi Opera House and 17 minutes' walk from Hoan Kiem Lake.
La Casa Hanoi Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
2/10 Poor
13 Sep 2024
Jade
Jade, 1-night trip
Verified Hotels.com guest review
4/10 Fair
7 Sep 2024
Very basic room. Poor service on arrival
Is this hotel even in Vietnam? The country known for great service? Carry your own bags to the room. Bedroom was ghastly. Don’t be taken in by the picture of the pool. Plenty of other great hotels with pools. Bar closes at 10. Breakfast not worth getting up for.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 May 2024
Really enjoyed the buffet breakfast. Staff were very helpful and friendly
Jan
Jan, 2-night family trip
Verified Expedia guest review
6/10 Good
21 Feb 2024
4 star restaurant in Vietnam is very different than the ratings in US/Mexico. Overall, not a bad stay. WiFi is iffy if you need to do work.
Pamela
Pamela, 1-night trip with friends
Verified Orbitz guest review
6/10 Good
6 Jan 2024
I liked the area.it was very walkable and the pool although it was a little cold to swim.
The lobby is comfortable and has some nice paintings
The rooms could have done with a bit of updating and were quite small and the carpet needs shampooing
The staff are very nice in reception
The breakfast was very average for the type of hotel it was and I thought should have included western as well as Vietnamese coffee also although we went at 8. 30 - 9 .The staff were cleaning up and packing up which makes you feel uncomfortable
Elizabeth
Elizabeth, 1-night family trip
Verified Expedia guest review
4/10 Fair
2 Jan 2024
Left feeling very disappointed with this hotel. I booked and paid for a double bed, checked in and found i'd been allocated a single bed only. Spoke to reception, they said they gave me a single bed as i was travelling on my own. Explained that i had paid for a double because that was what i wanted. Response was hotel was fully booked for the night. Was only a two night stay so moved on after the second night. I drank a can of orange from the room which at check out they wanted to charge me 100000 vnd, i reminded them that they had made an error with my room, reluctantly i felt the front desk manager gave me that drink complimentary because of the error. Just a point to note, the rooms dont look like what the images show when booking, the word 'catfish' comes to mind.
Michael Andrew
Michael Andrew, 2-night trip
Verified Expedia guest review
8/10 Very good
9 Dec 2023
Good value for money and in a good location. The staff are very friendly and the breakfast options are good.
Carol
Carol, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
20 Sep 2023
Excellent property would recommend a stay here
Hamish
Hamish, 1-night trip
Verified Expedia guest review
8/10 Very good
17 Aug 2023
Attentive staff. Poor wifi connection, rooms with only 1 vent difficult to cool down with room turning off when you remove keycard.
Tam
Tam, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 Jun 2023
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2022
3 night Business Stay
Service is good.
Verified traveller
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 Aug 2022
Clean and comfortable with a friendly, helpful, and supportive staff
Joseph
Joseph, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 Apr 2021
Almost properties were well prepared for guest but room facilities are little need maintenance.
Staffs are all nice friendly, receptionists, breakfast staff, bellman even housekeeping has good hospitality for guests.
Verified traveller
6-night trip
Verified Expedia guest review
8/10 Very good
1 Aug 2020
Yong
Yong, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 May 2020
Kwong
Kwong, 1-night family trip
Verified Hotels.com guest review
6/10 Good
25 Jan 2020
OK nothing special.
The pool is very small, the place is clean and the breakfast OK. There were better hotels nearby for a similar price.
Judith
Judith, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 Jan 2020
Good hotel, but don’t get a massage in house.
one of the better hotels we stayed at in Hanoi. Comfortable, nice room, excellent buffet breakfast in the morning. Staff spoke quite good English and were helpful. The one negative was that my fiancé and I had a massage in their ‘spa’, which was actually just one of the hotel rooms. The massage itself was ok, but we booked and were charged etc for aromatherapy and it was just a Swedish with some scented massage oil. On top of that they then added a service charge at the desk. Massage was therefore a let down and a bit of a rip off. So stay clear of that.
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
24 Sep 2019
Business Trip
Cosy and clean hotel with warm staffs always at hand to offer assistance. Rooftop dining offers nice city view
AMOS
AMOS, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 Aug 2019
The location of the hotel is good, around 15-20 mins walk away from the old quarters.
Staff are very helpful and good command of English which is a plus point.
Javier
Javier, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
6 May 2019
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
27 Dec 2018
Staying outside the old quarter can be fun
La Casa is good value for money, ok it's not in the old quarter but you are not paying old quarter prices and the walk there is not difficult and any walk in Hanoi is always interesting and worthwhile. The staff at the hotel were great and always ready to assist. Their English is good. Breakfast is ok. Room is large.
Victor
Victor, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Dec 2018
Ambient good facilities at the hotel. We had a pleasant stay.
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
2 Oct 2018
Verified traveller
9-night trip
Verified Expedia guest review
8/10 Very good
23 Jul 2018
Great Hotel for price
Not to far from main part of town clean facilities staff were polite and professional Breakfast was excellent with wide choice of dishes. I’d recommend this hotel to anyone that is going to Hanoi watch out for lizards in toilet