This hotel exceeded all of my expectations. Our room was massive and comfortable. I loved wearing the jinbei provided, as well as the yukata from the shop on property. Having our own private onsen was magical and the view of Mt Fuji while enjoying it was spectacular. The rooftop onsen was also beautiful, as were the gardens, tea house, and outdoor foot bath.
Every staff member was friendly and helpful, and service was always impeccable. The breakfast buffet had a ton of great options (I love the omelet station) and the nightly dinner was incredible: the quality of the food and its presentation was amazing. The drumming after dinner was captivating.
The hotel location is convenient - we drove to 5th station, the panoramic ropeway, and surrounding lakes and attractions in no time.
We loved our stay at this property and highly recommend it to anyone looking for a relaxing and authentic experience near Mt Fuji.