6/10 Bagus
27 Desember 2024
Good location. Lacking in cleanliness and care
It likely gets booked because if has full kitchens, which is why we booked it. It is very tired and run down. Starting with check in, they just ignored our requests (I understand they were not guaranteed, but they could have responded) to have the two rooms near each other or on the same floor (they had us move the second day for this).
The rooms were not set up with the bed types requested, know they are only twins.
Room service: Rooms are not clean. They don’t clean well. We watched them use a vacuum to clean crumbs on the table, and then not clean the table after. There is no sanitizing at all (bring your own). House keeping is also very annoying. They bang in doors starting at 8:30am, even on days your room is not to be done. They woke me up 5 times out of 9 days. Despite only supposed to clean 2 times.
There is a drip coffee maker and some pots and pans and silverware and such. But no coffee filters, seasonings, cooking oils, etc, bring these with you if you can or you will be stuck buying them for high costs and wasting most of it.
Great location. Pool was nice. Gym requires an extra deposit to get a fob. They are not very communicative. They shut off the water and AC for a full day with notice on arrival, but with no notice prior. The ocean facing rooms reached 90°+ in December with no AC so we were kicked out of the rooms by 9am (water off time) with a sick child.
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