4/10 Lumayan
23 Januari 2025
Overrated and overpriced “vacation club”
I had made the reservation well in advance for my husband’s 60th birthday and requested a special welcoming in the room and a room with a view. I called ahead twice to confirm this and was assured by a manager this would be not be a problem. When we arrived, we were told our room had been given away to someone else who just showed up a few minutes before us (despite my calling twice before to confirm including the day of). The front desk girl was rude and did not even apologize or acknowledge my husband’s birthday (which I had hoped to make very special for him there.) When I subtly mentioned it to her, she sent us over to the older “concierge” who tried to sell us on a time share presentation to get a free meal voucher, lol. No thanks.. Nothing was waiting for him in the room either which was another disappointment especially given the price we paid for the room. The property was extremely dated, there was no one to help with luggage and there is no elevator.
Julie
Julie, perjalanan 2 malam
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