I don't take pleasure in writing a poor review of this hotel because the staff seemed to do their best and it's their livelihood to work there but it was a big mistake booking this place and I did so based on the number of 10/10 ratings which must be fake reviews or written by travelers with low expectations.
We realized within minutes of checking in that there were issues: a tiny room, a rock hard bed, a small and cheap shower enclosure, and no closet.
I quickly returned to the front desk and asked if we could check out due to it not being to our expectations. The pleasant gentleman informed me that it was too late to reverse the charge since we had checked in already but we could check out the next day instead of staying for two nights so I accepted that and we soon went out sightseeing and for dinner.
Overnight we found the room to have thin walls. We could hear a baby crying intermittently from somewhere down the hallway and at one point someone must have been having an issue getting their door to latch because they slammed it shut about five times in a row.
On the positive side the room was clean and the hotel is in a decent location.
The next night we checked into the nearby I Portici hotel which was only about $100 more per night but a massive upgrade in terms of quality, style, condition, vibe, etc. and it was well situated on the main street so no need to walk down quiet side streets late at night.