I suspect trouble with the Hotel.com algorithm since not only does the Victor Metropolis appears as a five star hotel on their website, but also has many questionable stelar reviews to go with those stars. My biggest problem with this establishment boils down to plain deceit. This is a very well situated 2-3 star/ $60-$80/ night hotel. I would've had no problem with it at all. But instead, here is the blatant deceit: claiming 5 stars it charged me $400/ night. Among many other disturbing pearls they surprised me with an extra charge for their pricey and obligatory (!) New Year's Dinner Celebration and a 3% surcharge for credit card payment. After having a magnificent time on our family vacation in Vietnam and spending much less at every 5 star hotel we went (kindest people, amazing customer service, over the top facilities), we were very disappointed to land at this establishment. It was painfully understaffed, with a sadly austere buffet breakfast, one single tiny, beat-up,and overcrowded elevator, a WiFi connection that worked only sometimes and a bunch of never ending details constantly pointing to the fact that this is a "pig with make-up" type C hotel playing a deceiving on-line roll, fishing for unsuspecting tourists! (fire-place?, no!, sound-proof?, no!, gym?, "temporarily" closed?). I'm ashamed to admit that I stayed here. But I feel it is my duty to tell you: Don't skip the country (you would regret it) but be sure to skip the Victor Metropolis Hotel.